Recreation Front Gate Attendants

Position Description Summary

Recreation Front Gate Attendants are responsible for the safe and successful operation of the front gate. This is a seasonal position.

Role & Responsibilities

• Create a memorable experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
• Provide immediate attention to all Members and guests upon arrival / check-in
• Assist all Members with any requests
• Refer to each Member by name at least three times during their stay
• Enforce all Club rules and policies in and around the aquatics area
• Respond to any emergencies accordingly
• Adhere to all health and sanitation codes and guidelines at all times
• Be knowledgeable about Club events, promotions, and general activities
• Maintain the cleanliness of the front gate area, adhering to all Club standards
• Promote a fun and relaxing atmosphere, responding to all requests in a timely and professional manner
• Project an upbeat and positive attitude with a good work ethic at all times
• Advise management of any complaints as soon as they occur
• Complete all opening, side, & closing duties, as instructed
• Consistently adhere to state and local laws
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Operate within all guidelines, policies, standards, and constraints established by the Club, and assist in the implementation of Shoals Club mandatory standards of operations.
• Responsible for all uniforms that are issued and being in uniform for work

Responsible for checking and scanning each person's Member or Guest Pass Membership Card and collecting towels.

Qualifications & Education Requirements

Other Accountabilities

Working Conditions

Physical Requirements