Housekeeping Attendant

General Summary of Duties:

Housepersons will be responsible for cleaning and maintaining all corridors and public areas in accordance with all housekeeping procedures, standards and safety and security rules and regulations to ensure guest satisfaction.  They will assist housekeeping with the delivery of supplies to guestroom floors.

Examples of Duties (includes but is not limited to the following): 

• Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order
• Be graciously attentive to guests, answering questions and getting additional help when it’s needed
• Coordinate and help housekeeping with heavy lifting and priority requests
• Assist with moving furniture as needed in guestrooms and hallways to facilitate general cleaning
• Stocking room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart
• Pull linen and trash from housekeeping carts
• Spot clean hallway and guestroom carpets as needed
• Checks and restocks cleaning, general supplies and linen as needed
• Ensure trash bins by guest elevators are emptied on a regular basis
• Assist with guest item deliveries as needed
• Report missing or found articles and any sign of damage or needed repair to Floor Supervisor
• Clean furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms. Sweep and vacuum floors, hallways and stairwells
• Work with machinery both indoors and outdoors including but not limited to; vacuum cleaners, electric and manual hand tools, and carpet-cleaning machines, floor buffers, etc.
• Complete daily assignment sheet
• Perform additional duties and projects as assigned

Position Requirements:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Previous housekeeping experience preferred
• Knowledgeable on safe use of chemicals utilized within the housekeeping department
• Knowledge of proper floor care equipment, usage of mechanical cleaning equipment such as but not limited to vacuum cleaners, extractors, blowers, etc.  
• Ability to communicate using a telephone, radio or any other electronic device issued
• Ability to perform basic math skills
• Establish and maintain effective working relationships with staff and guests
• Knowledge, understanding, and compliance of policies and procedures, daily memorandums, chemical labels, and other instructions

Education:

• High School education or equivalent preferred, but not required