What are the responsibilities and job description for the Receptionist position at Siena Woods Care Center – Exceptional Living...?
Siena Woods is adding an EXCEPTIONAL Receptionist to its Team!
SUMMARY: The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished, and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.
Job Duties/Responsibilities:
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Education, Experience, and Licensing Requirements:
- Previous Reception/Administrative experience
- High School Diploma or GED Required
- University/college degree is a plus
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred.