Quality Patient Safety Program Manager

Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley California. The hospital has been providing compassionate quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system we ensure the highest standard of health care to our patients and have access to important regional resources throughout the system including the Dignity Health Heart & Vascular Institute the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 787 employees 101 active medical staff and 21 Emergency Department beds Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.

Candidates can be a healthcare clinician however this position does NOT require a clinical license

The Quality Patient Safety Program Manager is responsible for:

• Directing programs involving risk mitigation/management and initiatives related to providing safer care to patients. This position is responsible for providing information to various key stakeholders on the progress and status of described programs/initiatives.
• Overseeing the implementation of compliance policies and procedures to ensure that they meet organizations compliance requirements. Has management responsibility and accountability for the hospitals overall compliance with regulations from The Joint Commission Department of Health Services CMS and other regulatory agencies.
• Overseeing the events reporting process root cause analysis and event investigation/review.
• Participates in system office initiatives and programs to mitigate risks identified at other hospitals resulting in reduced costs and adverse patient outcomes.
• Receives and oversees responses to patient complaints and investigates to solve issues promptly.
• Acts as an intermediary between patients staff and family to provide clear communication between all parties regarding any outstanding issues

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Candidates can be a healthcare clinician however this position does NOT require a clinical license

• One-year (1) healthcare-related quality management/performance improvement experience (e.g. chart audits, PI team member, etc.) and three (3) years clinical experience in an acute care setting.
• Bachelors degree OR at least five (5) years of related job or industry experience in lieu of degree
• If candidate is licensed, license must be in the state of California.
• Must also have one of these certifications OR obtain within 2 years of employment in this role:
  • CPHQ (Certified Professional in Healthcare Quality)
  • HCQM (Healthcare Certified Quality and Management)
  • CPQPS (Certified Professional Healthcare Quality & Patient Safety)

Preferred candidates will have significant experience with Patient Safety Initiatives

Salary : $49 - $71