Surgical Coordinator

SUMMARY: As the Surgical Coordinator, you will promote patient confidence in their medical care and make the surgical experience as smooth as possible while acting as the liaison between the office, surgical facility, patient, and primary care physician. You should have at least two years of relevant medical, surgical, or ophthalmic/optometric experience. Although knowledge of ophthalmic medical terminology is preferred, training will be provided if you have no prior experience in eye care. You should be able to communicate professionally, be comfortable working in a medical environment, be highly organized, have a strong customer service background, possess excellent computer and organizational skills, and embody a welcoming/friendly demeanor.
Your schedule will vary, dependent on the operational hours of the office you are assigned to. You must have the flexibility to work within these hours of operation, including occasional weekends, early mornings, or late evenings as needed.

Job Duties & Essential Functions:
• Schedule all patient surgeries, pre/post-operative appointments, including those with the patient’s primary care physician, ambulatory surgical center (ASC), and surgeon
• Arrange patient transportation if necessary
• Notify patient of all scheduled appointments
• Prepare surgery folders and collect all necessary paperwork prior to procedure
• Handle pre-operative testing as needed and directed by Physician
• Review and confirm medication list from patients
• Collect all pertinent information for upcoming procedure, such as bookings, lens orders, insurance, medical clearance, authorizations, signed consent forms, and transfers to surgical facility
• Answer all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns
• Contact patient after surgery to confirm medication schedule and answer any questions/concerns
• Other duties as assigned or directed by your supervisor

Required Qualifications:
• High School diploma or equivalent required; College degree in business related course preferred
• Two years relevant surgical coordinator, ophthalmic/optometric, sales experience highly preferred
• Strong written and verbal communication skills
• Knowledge of medical terminology preferred
• Excellent attention to detail, along with the ability to organize and prioritize workload while managing multiple priorities
• Intermediate to advanced computer skills
• Ability to work a flexible schedule including early mornings, late evenings, and weekends as needed
Preferred Qualifications:
• Bilingual Spanish highly desirable

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations.
This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers.
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of SightMD
SightMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
SightMD expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of SightMD employees to perform their job duties may result in discipline up to and including discharge.

Pay Range - $21.00 to $27.00 based on experience 

Salary : $21 - $27