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Coordinator - Sales / Client Retention

Signal Security
Madison, WI Full Time
POSTED ON 5/31/2024 CLOSED ON 6/20/2024

What are the responsibilities and job description for the Coordinator - Sales / Client Retention position at Signal Security?

At Signal, we are seeking an extremely driven, innovative, and resourceful Business Development Manager. In this role, you will be responsible for achieving assigned sales targets, lead qualification, developing and presenting solutions, managing opportunities, negotiations with clients, and helping close proposals.

 

We are looking for someone able to quickly establish a rapport with potential clients, manage a network of clients, both current and potential, and maintain a high level of technical aptitude to make the best use of the tools available in the market. Our ideal candidate is someone who understands our target market, the challenges our customers face, and the evolving technologies we can offer our clients in our industry.

 

Our company offers comprehensive training, and a full team of support to make sure that you have all the tools you need to succeed on day 1, and we offer many opportunities to continue to grow and develop your skillset as you move through your professional journey with us.

 

If this sounds like you and you’re ready to use your decisiveness, assertiveness, and ability to inspire a team towards success, apply now and discover what it means to be a part of a winning team in a rapidly evolving industry.


Position Summary

The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will assist the Director in maintaining a healthy growing franchise through sales and client retention. Sales Coordinator must exhibit good customer service skills while working with clients and prospects in numerous business portfolios. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.

 

Soft Skills:

  • Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose.
  • Strategic Planning: Effective engagement, planning and execution of daily Franchise responsibilities while meeting established deadlines.
  • Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
  • Team Development: Communicate with clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed.
  • Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can properly manage proposal pipeline, while reviewing and following up on incidents to maintain client relationships?


Responsibilities:

  • The Sales Coordinator will be responsible and accountable for new revenue by conducting sales visits and focusing on our sales process to target profitable, recurring revenue
  • Maximize existing client relationships to grow revenue by contract extensions, expanding services with affiliated properties, and annual rate increases to keep up with the growing labor wages and dynamic changes of the business.
  • Maintain and develop a client and prospect database utilizing our proprietary CRM to assist with follow up and actively manage your sales pipeline.
  • Follow our 8 Week Plan to identify all vertical targets (Apartments, Food Processing, Walmart, Supply Chain, BOMA contacts, and many more) to determine the market opportunities and execute on your sales accountabilities activities to generate new lead opportunities directly impacting revenue. Perform market research also includes competitors and current/past client analysis.
  • Delivering presentations in front of small and large groups (i.g. training sessions, webinars, and conference calls)
  • KPI responsibility and accountability: Net Revenue Growth, Revenue Per Owned Population, Same Customer Sales, Customer Retention, Daily Sales Outstanding, and A.R Over 90 days.


Requirements:

  • High school diploma or GED
  • 2-5 years of Sales experience preferred
  • Proven ability to achieve sales targets
  • Excellent organization, oral, and written communication skills
  • Must be self-motivated and comfortable working independently or in a team environment
  • Ability to multi-task and manage priorities
  • Adapt to established procedures and to help identify and solve problems
  • Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
  • Employment is contingent upon the results of background check and drug screen


?Signal is an equal opportunity employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

 

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