What are the responsibilities and job description for the Account Manager - Commercial Insurance, Condo/HOA position at Sihle Insurance Group Inc?
Description
Founded in 1974, Sihle Insurance Group has established its position as a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over 50 years ago.
Sihle Insurance stands as one of Florida's largest privately held agencies with an expansive presence that includes our headquarters located in Altamonte Springs along with 7 additional offices across Florida. Committed to upholding its heritage as a family-owned and professionally managed agency, Sihle Insurance takes immense pride in its unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees. Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.
We are currently hiring for a Commercial Lines Insurance Account Manager to join our growing team!
*Applicants must have strong knowledge and experience working as an Account Manager specific to Condo/HOA*
Benefits for the Commercial Lines Insurance Service Account Manager, Condo/HOA:
- Reduced hour work week with full pay
- Hybrid/remote work eligible if qualified (discussed in interview)
- 401(k) matching
- Company paid health insurance
- Company paid dental insurance
- Company paid life insurance
- Vision insurance plus much more!
- Generous Paid time off – Holidays, Sick, & PTO
- VTO (Volunteer Time off)
- Competitive base salary (commensurate with experience)
- Bonus incentive based on individual/agency performance
Requirements for the Commercial Lines Insurance Service Account Manager, Condo/HOA:
- Active Florida 2-20 (Property & Casualty) license preferred, 4-40 considered
- Ideal candidate with 5 years experience in an account management role, strong preference for those with experience working on Condominiums & Homeowners Associations risks
- Knowledge of insurance rating and underwriting procedures. Knowledge of insurance markets, preferably as related to Condo & Homeowners Associations
- Applied Epic experience required
- Bilingual is a plus
- Bachelor’s degree preferred
- Ability to perform under pressure and work in a fast-paced environment
- Excellent verbal and written communication skills with prompt response times
- Knowledge of insurance products and their application to business
- Knowledge of insurance markets
- Maintains a cordial and professional relationship and has a strong service focus
Responsibilities for the Commercial Lines Insurance Service Account Manager, Condo/HOA:
- Serve as a primary contact to clients, carriers and producers for service needs
- Complete and submits applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
- Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
- Verify policy and policy change information, facilitating corrections when necessary.
- Document all activity, phone calls, emails and correspondence in Applied Epic system.
- Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
- Address incoming mail, email, fax and phone requests.
- Assist with other tasks necessary.
We are an Equal Opportunity Employer