What are the responsibilities and job description for the Personal Insurance Processor position at Sihle Insurance Group Inc?
Description
Founded in 1974, Sihle Insurance Group is an established leader in the insurance industry built upon foundational principles including respect, excellent customer service, and a people first attitude. Sihle is one of the largest privately held agencies in Florida with the home office located in Altamonte Springs on the exact location the business began over 49 years ago with 9 additional office locations spread throughout Florida. Sihle Insurance is committed to continuing the legacy as a family-owned company well into the future as we take pride in serving our clients, the community, and our employees.
We are currently hiring for a Personal Lines Insurance Processor to join our growing team in Altamonte Springs, FL!
Benefits for the Personal Lines Insurance Processor:
- Reduced hour work week with full pay
- 401(k) matching
- Company paid health insurance
- Company paid dental insurance
- Company paid life insurance
- Vision insurance plus much more!
- Generous Paid time off – Holidays & PTO
- VTO (Volunteer Time off)
- 2 Hours/Month for appointments
- Competitive base salary
- Bonus incentive based on individual/agency performance
Requirements for the Personal Lines Insurance Processor:
- Minimum of an Active Florida 4-40 (Customer Representative License)
- Ideal candidate with 1 years experience servicing Personal Lines Insurance
- Applied Epic experience is a plus
- Bilingual is a plus
- Ability to perform under pressure and work in a fast-paced environment
- Excellent verbal and written communication skills with prompt response times
- Knowledge of insurance products and their application to business
- Professional phone/office etiquette
- Maintains a cordial and professional relationship and has a strong service focus
Responsibilities for the Personal Lines Insurance Processor:
- Answering sales calls
- Completing intake forms
- Conducting data entry and processing payments
- Retrieve underwriting reports for account managers to service their policies in a timely and efficient manner
- Send correspondence to clients regarding upcoming renewal information and important information regarding their policy status
- Engage with clients and prospects over the phone to obtain information pertaining to various quote requests
- Work alongside writing agents to help produce quotes
