Spa Massage Therapist - Hotel

Summary: 

Responsible for providing massage to spa guests that is in line with the guest ideal of massage and in accordance with Washington State Law.

Qualifications: 

• High school diploma
• Working familiarity with computers
• Washington State Massage License
• Must be 21 or older

Licensing Requirements:

• Washington State Massage License
• Class II Gaming License

Essential Job Functions: 

• Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
• Confer with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful.
• Massage and knead the muscles and soft tissues of the human body in order to provide courses of treatment for medical conditions and injuries or wellness maintenance.
• Provide clients with guidance and information about techniques for postural improvement,
• stretching, strengthening, relaxation and rehabilitative exercises.
• Working in variable modalities, Swedish, Deep Tissue, Hot Stones, Body Scrubs, and Body Wraps.
• Computer skill helpful MS Word, Excel, Appointment Scheduling, answering phones, checking out guest.
• Stock lines, clean up after guest, and transport used laundry.
• Maintain regular attendance and timeliness.
• Maintain high standards of personal appearance and grooming, including the proper uniform and nametag/name badge. 

Physical/Mental Requirements: 

• To be able work long shifts as needed providing outstanding guest services, Including weekends and holidays.
• Ability to drag large heavy wet bags of laundry, keep massage, pool area, and public spaces stocked and neat.
• Must be able to work well under pressure, stay focused, and handle guest complaints and disputes according to policies and procedures while maintaining a high level of customer service.
• Must be able to maintain objectivity and composure, both with guests and co-workers.
• Must understand basic financial information and data, and basic arithmetic functions.
• Ability to stand and/or be on their feet throughout much of an eight to ten hour shift. 

Working conditions:

• Work is performed indoors, in a climate-controlled environment.