What are the responsibilities and job description for the Trampoline Court Monitor position at Silverlake The Family Place?
Description
PURPOSE:
Monitor assigned trampoline areas / attractions to ensure that safety standards are never compromised. Ensure clean, fun, play experiences while interacting with guests to elevate and personalize the overall experience. Elegantly enforce all rules, but never compromise safety standards for fun.
Responsibilities:
- Memorize and understand all trampoline and game play safety rules.
- Supervise and assist all jumpers (kids and parents) throughout their trampoline experience by ensuring safe behavior and providing physical assistance when required.
- Communicate and enforce (ELEGANTLY) all trampoline rules and guidelines, no exceptions.
- Constantly patrol for cleanliness and potential safety hazards.
- Take action on any unclean conditions immediately.
- Report any unsafe / unclean conditions that you can not solve immediately.
- Teach the game / rules and facilitate safe dodgeball play.
- Keep ages grouped for safe and fair play.
- Add unique styles of dodgeball play – make sure it is age appropriate.
- Teach unique “slam dunking” and set up mini challenges
- Interact with children and parents with small talk, encouragement, Hi fives, encouragement and
- Execute our guest service performance standards on a daily basis
- Notice opportunities and take action to facilitate social interactions with families.
- Look for moments to surprise, engage guests with enthusiasm and go above and beyond using your own authentic personality.
- Create and perform a signature move and highlight the birthday VIPs on an ongoing basis.
- Able to respond Report any misconduct of patrons and/or employees to management immediately. This includes stealing, damaging of games/property and drug / alcohol use and cell phone distraction.
- Assist any teammate when needed or as assigned by the managers
Requirements
Skills: Great personality, athletic, willingness to serve guests, positive communication skills, outgoing, professional, creativity, ability to multitask
Position Reports To: Trampoline Park Manager.