What are the responsibilities and job description for the Project Manager, Commercial Programs position at Simtra BioPharma Solutions?
Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization. Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines – which are all directly injected into patients worldwide. As such, there is a strong emphasis on quality and continuous improvement at Simtra. We hold ourselves to the highest quality and regulatory standards. While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging. Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide. The Commercial Project Manager represents and manages the commercial customer through the service experience at Simtra, a parenteral manufacturing facility. The Project Manager ensures that all milestone requirements are delivered per agreed upon project specifications while balancing cost, resource and time commitments. They set appropriate customer expectations through the use of operating principles, guidelines and joint service agreements, while ensuring effective communications are maintained with all team members. They also ensure achievement of annual business plan for assigned customers while working to mitigate risk and solve problems as they arise. This position reports to the Senior Manager, Commercial Programs in Bloomington, Indiana. Responsibilities include key customer interaction during the planning and manufacturing experience, service recovery and customer satisfaction, customer communication, enforcement of contractual obligations and operating principles. The Project Manager is the primary contact for ongoing commercial client projects with emphasis on ensuring successful execution of production plan to achieve or exceed sales forecast. Participates in continuous improvement activities to maximize business results. Leads team meetings and ensures clear actions are documented and assigned to enable timeline achievement. Ensures collaboration and respect are maintained in all experiences, while constructively providing appropriate guidance and feedback. Regularly meets and discusses customer forecast and demand planning with internal and external partners to ensure minimum production schedule impact and proactively identify potential demand increases that can be planned into the schedule to maximize revenue and profit opportunities while minimizing customer disruptions across the system. Achieves annual customer demand and billable project activities per business guidelines and approved project charter. Ensures financial obligations are assessed and collected from customer due to changes or additions in project scope. Required qualifications include a Bachelor’s degree preferably in a business or scientific discipline, minimum of 3 years in project management or account management in a customer facing role preferably in manufacturing and/or pharmaceutical sector, knowledge of Project Management tools, PMP certification desired, and computer proficiency in Microsoft Word, Excel, PowerPoint, Outlook and enterprise software such as JDE, BPLM, Trackwise. Physical requirements include ability to work overtime including nights and weekends, sitting for long hours, walking or standing for periods, and ability to qualify for Grade C gowning requirements. Benefits include medical and dental coverage, flexible spending accounts, life and AD&D insurance, supplemental life insurance, spouse and child life insurance, short and long-term disability insurance, 401(k) with company match, paid holidays, paid time off, paid parental leave, adoption reimbursement, education assistance, employee assistance, community and volunteer service programs, employee ownership plan, voluntary insurance benefits, vision coverage, accident, critical illness, hospital indemnity insurance, identity theft protection, legal services, onsite workout facility, cafeteria, and credit union. Simtra is an equal opportunity employer and complies with all applicable laws regarding non-discrimination.