What are the responsibilities and job description for the MANAGER, OUT-PATIENT BEHAVIORAL HEALTH position at Sinai Chicago?
About Us:
At Sinai Chicago, we take health care personally. Excellence in health care is about more than just medicine, technology, tests and treatments, it is about really caring for people with dignity and respect. That’s what we do. We are dedicated to providing the best care to meet the needs of people, for our community, for our patients and for you.
Position Purpose:
The Manager of Outpatient Behavioral Health is responsible for applying sound management principles to a variety of programs and services to ensure that quality services are provided as economically as possible. It is concerned with the basic administrative process of planning, staffing, coordinating, reporting, and budgeting. The incumbent operates independently within the budgetary limitations and the broad framework outlined to establish and maintain the internal organization of the hospital to meet changing needs in patient care, community, and instruction programs.
Key Job Activities:
- Manages all outpatient behavioral health services for applicable clinics/programs/hospitals.
- Engages in activities to promote client satisfaction, safety, advocacy, and delivery of the optimum level of services.
- Acts as census control for Outpatient programs.
- Establishes and coordinates protocols for day-to-day program operations, including clinical support, supervision, and staffing.
- Assists in establishing and maintaining quality assurance.
- Coordinates Public Relations.
- Coordinates the calendar of events, in-service, special events and educational components.
- Monitors overall budget and intra-discipline budgets.
- Oversees revenue management in conjunction with financial department and office management staff.
- Ensures appropriate distribution of reports and credentialing surveys.
- Ensures that all staff meets minimum training requirements.
- Acts as back-up intake/case coordinator as needed.
- Communicates expectations of job performance to each manager (as applicable).
- Facilitates ongoing feedback & evaluation of staff.
- Manages scheduling, coverage, & timecards of staff.
- Meets regularly with leaders to ensure creation & implementation of program goals & objectives.
- Maintains an active presence in the program & a responsiveness to all staff members' needs and requests for direction, consultation, and supervision.
- Performs other duties as assigned.
Education and Work Experience:
- Master’s degree in a clinical field (Social Work, Counseling, or Psychology).
- 2 Years of management experience in a community behavioral health setting.
- Experience of supervising clinicians and managing staff.
- Experience working in an outpatient, and/or partial hospitalization program.
- Must have a valid driver’s license and car.
Knowledge and Skills:
- Experience in EPIC and MEDITECH software systems preferred.
Certifications/Licenses:
- LCPC, LCSW required, or must obtain a clinical license within 6–9 months of the hire date.