What are the responsibilities and job description for the Farm Retail Sales Specialist position at SingleThread?
FARM RETAIL SALES SPECIALIST
Compensation Benefits
- Pay: $20.00 - $23.00*
- Medical, Dental, Vision Plans
- Paid Time Off - Including Vacation, Sick and Mental Health Time Off
- 401(k) w/ company discretionary match
- Flexible Spending Account
- Employee Assistance Program - 8 free counseling sessions annually for you and your household members
- Employee Dining and Wine Discounts
- Daily Family Meal
- Customized Educational Opportunities
- Opportunity for Advancement within the Vertice Portfolio
- Referral Bonuses
What you'll be doing in this role...
As a member of the Retail Team, the Retail Sales Specialist will work with leadership to carry out the daily activities of the Farm Store including engaging with guests and providing timely correspondence when needed, executing onsite and pickup sales, and maintaining a clean presentation of SingleThread Farms products.
As a member of the Retail Team, the Retail Sales Specialist will work with leadership to carry out the daily activities of the Farm Store including engaging with guests and providing timely correspondence when needed, executing onsite and pickup sales, and maintaining a clean presentation of SingleThread Farms products.
- Assist with the execution of the guest retail experience
- Assist with the execution of farm tours, workshops, and CSA programming
- Represent the SingleThread service standards in guest interaction
- Possess a detailed knowledge of products, producers, company history, and farming practices
- Maintain stock levels of all items through restocking
- Assist patrons in CSA box pickups
- Create rapport with guests and potential guests
- Align personal style and execution with SingleThread’s culture of elevated hospitality and ethos of professionalism
- Adhere to facility dress code on brand with company style
- Answer inquiries and assist guests in a timely manner, elevate questions to leadership as needed
- Facilitate purchases via SpotOn
- Communicate with Farm and Floral Leadership on trends and forecast needs
- Communicate with Retail Leadership on inventory and ordering needs
- Maintain a clean, organized, and tidy workspace
- Maintain, clean and restock the guest bathrooms daily
- Performs other duties as assigned and based upon business needs
In an ideal world, you have:
- Relevant experience in high end hospitality and/or retail sales
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
- Strong organizational skills and exceptional attention to detail
- Ability to prioritize time and meet deadlines under time constraints
- Tech-savvy with proficiency in the Microsoft Office Suite, Google Suite, Slack, OpenTable, Tock, or similar programs.
- Knowledge of food terminology (training will be provided as necessary)
- Flexibility and initiative
- Creative problem solving and critical decision-making skills
- Ability to work collaboratively across the organization
- Varying schedule to include weekends, holidays and extended hours as business dictates.
- Professional verbal and written communication skills are required
- Attention to detail in executing and maintaining the SingleThread Farm Store esthetic
- Ability to take direction and also give direction
- Ability to work in a team environment, and also independently
- Ability to work calmly and effectively under pressure
- Must have problem solving abilities, be self-motivated and organized
- Tactful, courteous, able to motivate and coach others
- Fair and consistent
- Team player who is punctual, reliable, organized, and self-motivated
- Ability to be flexible, multitask, and communicate effectively
- Commitment to quality service, and customer service knowledge
- Commitment to genuine hospitality
- Ability to work a varying schedule to include weekends, holidays, and extended hours as business dictates
ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS
- Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
- Must be able to lift and carry up to 40 pounds
- Ability to stand for prolonged periods of time
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
KEY COMPETENCIES
- To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
- To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
- To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
- To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
- To be flexible, responding quickly and positively to changing environments
- To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
- To be a positive role model and demonstrate the ethos of Kyle, Katina, Tony, and the management team
Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Vertice Hospitality reserves the right to alter the duties of this role.
- The above represents the expected pay range for this position, that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future.
Vertice Hospitality is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.
Vertice Hospitality is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.
Salary : $20 - $23
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