Case Support Specialist- Temporary

CASE SUPPORT SPECIALIST- TEMPORARY

JOB DESCRIPTION: Singleton Schreiber, LLP is seeking an enthusiastic, detail-oriented, client-focused individual to work at a fast-paced, high-volume law firm. Our Case Support Specialist assists with our intake process by opening and updating client files within our case management system. They are a critical part of our Case Support team: responding to clients' inquiries intelligently and thoughtfully; and establishing a welcoming, professional relationship with the firm. Successful candidates will have excellent communication skills, an aptitude for new systems and problem solving, and superb attention to detail.

This role will be a 3-4-month temporary position with the possibility of conversion to full-time employee.

This is a hybrid position based in our San Diego office.

SALARY AND BENEFITS:

$25.00- $27.00/hour

Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.

JOB DUTIES:

• Opening and updating digital client files from internal departments and attorney referral services using our case management systems.
• Drafting and processing client documents including but not limited to attorney- client fee agreements, welcome packets, GAL applications, and disengagements.
• Ensuring large amounts of data are entered timely and accurately in the appropriate systems.
• Keeping track and following up with pending client inquiries in a timely manner with top-tier customer service.
• Maintaining accurate records of all case-related communications and contact information.
• Updating logs and reporting systems to reflect the status of all clients.
• Assisting attorneys with administrative tasks such as separating and merging cases, obtaining property deeds, and updating filing statuses for clients.
• Following instructions from supervising attorneys and adjusting to changing priorities while overseeing daily responsibilities.
• Running conflict checks.
• Experience with MS Office and Adobe is required.
• Experience with CaseManagerPro, FileVine, or SmartAdvocate preferred.

QUALIFICATION AND REQUIREMENTS:

• Experience with Microsoft Office and Adobe is required.
• Experience with CaseManagerPro, FileVine, or SmartAdvocate preferred.
• Candidates must possess a high school diploma.
• A successful candidate will be enthusiastic, responsive, detail-oriented, organized, have strong judgement, analytical, interpersonal, communication, and written skills.
• Candidates should be familiar with the ethical and confidentiality requirements of working in a law firm and prior experience in the legal field is helpful.
• This position requires the ability to work independently, and in a team setting, manage high volume and time-sensitive workflow effectively and efficiently.

NONDISCRIMINATION STATEMENT: Singleton Schreiber, LLP is an equal opportunity employer. Selection of candidates will be based solely on merit without regard to race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

Salary : $25 - $27