What are the responsibilities and job description for the Guest Relations Team Member-$15/HR position at Six Flags St. Louis?
Starting Pay Rate: $15.00/hour
Essential Duties and Responsibilities:
- Maintain a safe, friendly and clean, work environment
- Respond to Guest questions and comments in person, by letter, e-mail, or by phone
- Resolve and document Guest concerns or compliments in person, by letter, e-mail, or by phone
- Friendly Guest Interaction
- Rent strollers and wheelchairs
- Accurately handle multiple types of transactions including credit, vouchers, etc.
- Sell and issue tickets and season passes
- Handle lost and found items
- Perform other duties deemed necessary by the supervisor and/or manager
- Able to navigate through multiple computer programs to assist Guests
Skills and Qualifications:
- Good written and oral communication skills
- Availability to work varied shifts, including nights, weekends and holidays
- Knowledge of Six Flags St. Louis product, policies, and standards
- Good computer skills
- Ability to handle cash accurately
- Lost & found / rental position requires ability to lift up to 40 lbs. From the ground to shoulder level.
- Completion of second interview and pre-employment screening.
- Must be at least 16 years old
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