Surveillance Operator

The Surveillance Operator is responsible for observing, documenting, and reporting all activity on property to protect property assets, guests, and employees; and for maintaining close surveillance of all gaming and cash-handling areas.

• Monitors activities of guests and employees on the casino floor, cage, change booths and count rooms via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls.
• Utilizes necessary equipment to identify record and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel.
• Video records questionable activities and make written reports to appropriate personnel.
• Monitors alarm system.
• Reviews tapes associated with jackpots.
• Maintains strict confidentiality of all property related issues.
• Operates monitor room equipment, including basic computer functions.
• Participates in court actions relating to gaming violations.
• Protects the assets of the company.
• Prepares and writes daily reports and logs.
• Operates all surveillance computer equipment.
• Ensures all surveillance equipment is working correctly throughout their shift.
• Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas.
• Monitors property and casino operations to ensure adherence to the state regulations and company policies and procedures.
• Performs other tasks as assigned.

• Must be 21 years or older.
• High school diploma/ GED or equivalent experience preferred.
• 1 year of experience in the casino surveillance field preferred.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software; and surveillance software.
• Knowledge of all table games preferred.
• Knowledge of slot machine usage and operation preferred.

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Yes

Other Certifications? N/A