Sales Consultant

POSITION SUMMARY

We are looking for a service-oriented and client-focused Sales Consultant to join our growing team. The Sales Consultant will be responsible for providing our clients exceptional customer service that will keep clients coming back to our salons time and time again. This position will also be responsible for creating perfect wellness plans for clients, ensuring clients feel welcomed each and every visit, hitting sales targets for the salon, promoting salon services and offerings, and upholding our core values. This individual should have superb interpersonal skills and the ability to address and resolve any client concerns and provide support on specific products or services. The Sales Consultant will play a key role in ensuring clients have an exceptional salon experience. This position will report directly to the Salon Manager.

ABOUT THE COMPANY

Our mission is to transform how our clients look and feel through affordable, state-of-the-art wellness services. From pods that appear other-wordly to sunbeds with sensors that scan your skin, our team is constantly updating our salons, equipment and knowledge to ensure our clients have the absolute best and latest in sun, spa, and spray services. We are determined to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are transparent, inspirational, aligned, accountable, results-oriented, and disciplined.

OBJECTIVES

• Provide outstanding customer service and go above and beyond for each and every client 
• Drive client retention loyalty through the following: 
• Listen and learn about the clients 
• Address clients by first name 
• Make clients feel welcomed each and every visit 
• Ensure clients feel values throughout their visit 
• Enforce and follow all state and federal regulations around sunbed use and UV exposure
• Create Perfect Tan Plans for clients by matching them with the appropriate autopay plans and products that fit their individual skin types and tanning goals 
• Meet daily KPI's and monthly/quarterly salon sales targets 
• Meet minimum sales performance standards around per client average, autopay plans, and product sales
• Promote salon services, upcoming events, and retail products to hit targets
• Maintain cleanliness of salon by sanitizing sunbeds, booths, spa equipment, and cleaning service rooms after each client in accordance with our 100% Cleanliness Guarantee to ensure salon is clean and well-maintained at all times
• Be a contributing member of the sales team in revenue, culture, and brand image
• Uphold and adhere to Slick Rock Tanning and Spa’s core values 
• Complete required training in CardoneU (3 modules) daily on assigned working shifts 
• Perform other responsibilities as assigned

COMPETENCIES

• Demonstrates a willingness to learn and understand salon services, customers, procedures, and policies
• Possesses a strong desire to excel in a sales driven environment
• Possesses excellent communication skills including active listening
• Demonstrates a service-oriented mindset and the ability remain calm when resolving customer grievances
• Ability to consistently be at work, meetings, and appointments on time and ensure work responsibilities are covered if/when absent
• Ability to consistently deliver high energy and positivity
• Demonstrates proficient computer skills and a deep understanding of MS Office Suite, Windows, Google Suite, or similar software programs
• Ability to prioritize and plan work activities and use time efficiently
• Ability to inspire the trust of others and work with integrity to uphold organizational values
• Demonstrates persistence and ability to overcomes obstacles
• Exhibits sound and accurate judgment and supports and explains reasoning for decisions

EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• 2 years of experience in customer service required

PHYSICAL REQUIREMENTS

• Prolonged periods standing, walking, bending, or kneeling
• Ability to lift up to 30 lbs at a time

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Slick Rock Tanning & Spa recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to hr@slickrocktanningspa.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.

Pay: $16 hourly 

Benefits:

• 401k retirement
• Health insurance
• Paid time off
• Free tanning & spa services
• Employee discounts
• Professional development
• Paid training
• Community service oppoortunities (Habitat for Humanity, 2nd Harvest, Scraps, Blessings Under the Bridge, etc.)
• Team events (BBQs, Silverwood, Bloomsday, rock climbing, etc.)

Schedule:

• 8 hour shifts
• 3, 4 or 5 days per week

Supplemental pay types:

• Bonus pay
• Commission pay

Salary : $16 - $0