What are the responsibilities and job description for the Lawn and Garden Service Technician position at Sloan Implement?
Position Specifics:
Reports To: Service Manager
Supervises: None
FLSA Code: Nonexempt
Purpose:
Performs basic diagnostics, service repairs, and maintenance work on customer and/or dealer-owned turf equipment.
Responsibilities:
- Performs basic diagnostics and repairs on turf equipment
- Participates in Service EDUCATE Training Programs required for the development of skills and knowledge
- Reviews and explains any maintenance, repairs, or other service concerns directly with the customer and/or documents on work order
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools, and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms required in conjunction with work assignments
- Accounts for all time and all material used in performing assigned duties
Job Requirements:
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
- Basic knowledge of mechanical, electrical, and hydraulic systems used in the repair of turf equipment
- Proficient oral and written communication skills
- Ability to operate vehicles and equipment used for diagnostic purposes
- Ability to use Service Advisor and basic computer functions
- Ability to lift at least 75 lbs. repeatedly
- Basic Service Technician Certification preferred
- High School Diploma or equivalent experience required
- Valid driver’s license required along with a good driving record
- Forklift license preferred
- Must have reliable attendance
- Ability to work varying shifts, weekends, and holidays
Full-Time Benefit Packages:
- Paid Holidays & Vacation Time
- Heath, Vision, & Dental Insurance
- Life Insurance
- 401K Plan with Company Match
- Routine Performance & Pay Reviews
- Flex Pay Account
- Safety Equipment Allowance
- Company Provided Uniforms
All benefits subject to change.
Monday - Friday: 7 am to 5 pm
Saturday: 7 am to 12 pm (rotation)
2024-2025 Winter Hours: All Sloan Implement stores will pilot being closed on Saturdays (tentatively from 11/30/24-3/1/25). This is a pilot program and subject to change.
Salary : $35,300 - $44,700