What are the responsibilities and job description for the Integration ServiceNow Engineer position at Smart Info Solutions LLC?
Job Title: Integration ServiceNow Engineer
Key Responsibilities:
- Design, develop, and implement ServiceNow integrations using REST/SOAP APIs, IntegrationHub, and Service Graph Connector
- Lead complex scripting, automation, and custom application development using JavaScript, Glide APIs, and Flow Designer
- Ensure optimal instance performance, security, and compliance
- Collaborate with stakeholders to gather requirements and translate them into effective technical solutions
- Develop and maintain workflows, business rules, UI policies, and client/server scripts
- Integrate ServiceNow with external systems using REST and SOAP APIs
- Implement security best practices and governance frameworks
- Provide technical leadership and mentoring to junior developers
- Conduct code reviews and ensure adherence to integration standards
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Requirements:
- 8 years of experience in ServiceNow development and integration
- Strong expertise in ServiceNow architecture, scalability, and security best practices
- Proficiency in JavaScript, Glide APIs, Flow Designer, and Orchestration
- Experience with ServiceNow integrations, including API security, OAuth, and third-party connectors
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) desirable
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Desirable Skills:
- Experience with cloud security, including Azure, AWS, and GCP
- Knowledge of industry security standards and regulations (e.g., GDPR, HIPAA)
- Familiarity with Agile methodologies and DevOps practices
- Experience with ServiceNow IRM, ITSM, and CSM modules