What are the responsibilities and job description for the Smart Home Technician position at Smart Tech On Demand?
Are we right for you? (Company Overview)
Smart Tech On Demand is smart home & business tech support company that offers home and business security solutions, TV mounting, home automation, and access control solutions. We are a growing company, headquartered in Philadelphia, PA. Serving residential and business customers, we are here to make their home and business smart and secure.
We started our company in 2020 and we're in the process of growing and looking for people to join our team. We have built our company on the foundation of trust and integrity. Join our team and help us continue to build on from that foundation.
Are you right for us? (Job Description)
We are looking for reliable technicians who are dedicated to providing exceptional service to customers. We are open to work with call-to-schedule, part-time, contract technicians. You must have good availability, be responsive, and able to provide a minimum 48-hour turnaround or sooner. Experience is preferred but not necessary. Training is provided. This position is part-time at the moment with the goal of expanding into a full time position.
Salary:
-This is a 1099-contractor position, with the goal of expanding into a full-time position.
-Starting pay: $20-$30/hr
Responsibilities:
-Install and service smart home security technology in customer homes and business from alarm.com compatible systems
-Install smart home security technology from Ring, Google, Amazon Alexa, etc.
-Ensured on-time arrival, daily, for customer appointments
-Install, test, and service data cables such as Cat 5, Cat 5e, Cat6, Coax, and Siamese Cables
-Install, test, and service IP and Video security cameras to NVR, DVR, and Cloud-based devices
-Mount televisions and conceal wires to ensure a seamless viewing experience for customers
-Install Home Theater systems and ensure their connectivity for a properly functioning system
-Responsible for installing, setting up, and testing equipment
-Responsible for educating customer on equipment
-Responsible for uninstalling equipment (when required)
-Clean up debris from installation, (patch drill holes, if applicable)
Must Have:
-Valid Driver’s License and clean driving record
-Pass a background check
-Ability to work flexible hours
-Your own smart phone or tablet (phone usage reimbursement)
-Your own transportation (gas reimbursement monthly)
-Your own tools
Company Perks:
-Monthly and Quarterly bonuses (based on performance)
-Uniforms provided
-Company provided swag (pens, writing pads, t-shirt, hoody, hats)
-Monthly Customer-Review Competition
-Ability to be hired as a full time employee after performance review
-Healthcare Options after 60 days of employment
-Yearly Retention bonuses
Job Types: Full-time, Part-time, Contract
Pay: $20.00 - $30.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed
Travel requirement:
- Travel
- Up to 100% travel
Experience:
- Hand tools: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: On the road
Salary : $20 - $30