What are the responsibilities and job description for the Dispatcher/Customer Service position at Smartway Express Inc.?
The Dispatcher will play a key role in the will oversee aspects of the the drivers dispatches, maintenance schedualing awareness, and ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Dispatcher will strive to ensure the on time delivery of goods for clients
- Perform data entry tasks accurately and efficiently
- Communicate with Drivers
- Communicate customers and brokers
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
The ideal candidate should possess the following skills:
- Strong data entry skills with high accuracy
- Excellent communication skills for interacting with internal teams and external partners
- Understanding of supply chain principles and practices
- Familiarity with shipping and receiving processes
This position offers the opportunity to work in a dynamic environment where you can apply your skills in transportation management and customer service. If you meet the qualifications above, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Dispatching: 2 years (Required)
Ability to Commute:
- Fresno, CA 93725 (Required)
Ability to Relocate:
- Fresno, CA 93725: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24