What are the responsibilities and job description for the Front Desk Receptionist position at SmileRight Kids Dentistry?
Our fast growing, privately owned kids dentistry office in South College Station is looking for a kind and motivated applicant to join our team as a Front Desk Receptionist. Our ideal candidate is someone who is enthusiastic about working in a fun, welcoming environment for our patients and their families.
Our front desk receptionist is responsible for greeting patients and parents when they come in for appointments, answering phones, responding to text messages, checking patients in and out, and managing correspondence for referring doctors. Additionally, they will be responsible for checking all insurance benefits and for maintaining excellent patient relations.
Front Desk Receptionist Responsibilities include but are not limited to:
- Answer the phones and respond to all other forms of correspondence from patients, families, dental offices, and vendors in a friendly and professional manner
- Oversee the schedule template to ensure appropriate patient flow is maintained
- Prepare correspondence letters and ensure they are sent to appropriate facilities in a timely manner
- Monitor and track analytics to ensure key metrics continue to be met
- Train all appropriate staff on proper scheduling guidelines
- Learn and maintain a strong knowledge of insurance benefits and payment processing
- Other duties as assigned
Front Desk Receptionist Qualifications:
- High School diploma or equivalent required; some college education preferred
- Familiarity in healthcare or dental office preferred
- Excellent interpersonal skills and communication abilities, both orally and in writing
- Impressive ability to efficiently manage multiple tasks and meet deadlines in a fast-paced and changing environment with little supervision.
- Ability to work independently and as part of a team
- Strong organizational skills
Job Type: Full-time
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Why are you interested in this position?
Work Location: In person
Salary : $26,700 - $33,800