What are the responsibilities and job description for the Front Office Coordinator - Be the Face of Excellence for a Leading Multi-Location Practice position at Smiles Family Dental?
Are you a dynamic professional who thrives on building relationships and driving business success? Join our winning team at our established Flower Mound location!
About Our Practice
Since 1996, our privately-owned group dental practice has been redefining dental care across the Dallas metroplex with locations in Flower Mound, Arlington, Las Colinas, and Frisco. We've built our reputation on a foundation of transparent customer service and exceptional patient experiences.
We are NOT a DSO or corporate entity – we're a doctor-owned practice that values professional autonomy and puts patient relationships at the heart of everything we do.
Our practice is led by Dr. Zamora, MAGD, a recognized industry expert who served as the keynote speaker at the Worldwide Invisalign Summit. Under her leadership, we've created a culture of excellence, growth, and patient-centered care that sets us apart in the competitive Dallas market.
The Opportunity - Flower Mound Front Office Coordinator
This isn't just a receptionist position – you'll be the cornerstone of our Flower Mound location's continued success. We're seeking an exceptional Front Office Coordinator who will be the first and last impression for every patient, while actively contributing to practice growth and patient satisfaction.
Your Impact:
- Patient Experience Champion – Create warm, welcoming experiences that turn first-time visitors into loyal patients
- Practice Growth Driver – Build our schedule through exceptional patient relations and strategic appointment management
- Brand Ambassador – Represent our 30-year legacy of excellence in the heart of Flower Mound's family-oriented community
- Business Partner – Contribute to operational success through efficient systems and proactive problem-solving
What We're Looking For
The Ideal Candidate:
- Professional with strong interpersonal skills and genuine care for people
- Business-oriented mindset with focus on growth and operational excellence
- Experience in customer service, healthcare, or professional service environments
- Excellent communication skills and ability to multitask in fast-paced environment
- Tech-savvy with ability to learn practice management software and digital systems
- Entrepreneurial spirit and enthusiasm for being part of a new location launch
What Makes This Role Exciting
Established Practice Advantage:
- Join a proven team with nearly 30 years of success and established systems
- Strengthen patient relationships in our well-established Flower Mound community presence
- Immediate impact – contribute to the continued growth of our thriving location
- Flower Mound community – serve loyal patients in this desirable, family-oriented area who value long-term relationships
Professional Growth:
- Career advancement opportunities within our expanding practice
- Comprehensive training in practice management, patient relations, and business operations
- Mentorship from experienced team members and leadership
- Skill development in healthcare business operations and customer experience management
What We Offer
- Competitive compensation with performance-based growth opportunities
- Comprehensive benefits package including health insurance and PTO
- Professional development and continuing education support
- Collaborative team environment focused on excellence and mutual success
- Job security with an established, financially stable practice
- Modern work environment with latest technology and systems
- Work-life balance in a supportive, doctor-owned practice culture
Ready to Make Your Mark?
If you're a motivated professional who loves building relationships, driving results, and being part of something special from the ground up, we want to hear from you.
This is your opportunity to join a winning team and contribute to our continued excellence in the Flower Mound community.
Contact us today to learn more about this exciting leadership opportunity.
Equal Opportunity Employer | All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $20