Transportation Representative, 2nd Shift

If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We’re an $18 billion U.S. food company with more than 54,000 employees worldwide. We’re looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Join our family today. Apply Now! Your Opportunity Our team members receive industry-competitive salaries and are eligible for great benefits packages: Competitive Pay Comprehensive Health Insurance, Retirement Benefits and More Education benefit available to full and part time Smithfield team members on their first day of employment. In addition, we offer opportunities for career growth, professional development, and tuition assistance. The Supply Chain team is looking for motivated professionals to facilitate the distribution of our great products to customers and consumers. These personnel can analyze production metrics against market needs in Supply & Demand Planning, focus on product transportation through Logistics, or ensure the shelves of your local grocery store are stocked by Direct Store Delivery. The purpose of this position is to bridge the communication link between transportation providers, sales brokers and customer buyers, while providing problem resolution in support of excellent service to Smithfield customers. Core Responsibilities Communicates between transportation carriers and field sales personnel providing information on service issues and resolutions. Use of FourKites real time tracking for load updates. Communicates with Customer Service any time there is a service issue or the potential for one. Acts as the main line of communication to keep sales and brokers informed of issues. Handles data entry and tracking. Makes decisions when original delivery appointments are missed and is involved in determining next steps for product delivery to the customer. Tracks and reports on Spotlight Accounts that have experienced recent service issues requiring special handling for a period of time. Follows up with customers to make sure our transportation provider is meeting outlined requirements. Assists Appointment Scheduling in securing delivery appointments to ensure products are delivered in accordance with the customers’ request. Assists in Re-scheduling delivery appointments as needed. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. High school diploma or general education degree (GED) and 2 years' of experience in Transportation, Logistics or Customer Service, required. Bachelor’s Degree, preferred. Strong communication skills, both written and verbal. Knowledge of Microsoft Office Suite, including Word and Excel software and Order Processing software. Good reasoning skills including the ability to calculate transactional economic decisions between alternatives. Ability to manage multiple tasks. Ability to bring quick resolution to problems. Ability to work well with others in fast paced, dynamic environment. Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. EEO/AA Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595. At Smithfield, good food starts with good people. Our more than 54,000 team members across the globe drive our success. We strive to create a fair, ethical and rewarding work environment, offer excellent benefits packages and education and career advancement opportunities and cultivate a welcoming workplace through our diversity, equity and inclusion initiatives. For Smithfield, "Good food. Responsibly.®" is more than just our tagline; it's what we do. We provide good jobs. We take good care of our animals. We are good stewards of the environment. We do good in our local communities. Smithfield is proud to offer robust, flexible and affordable benefit plans and programs to support our team members and their loved ones, and with out-of-pocket costs, on average, 20 percent less than plans offered by other employers. Beyond our medical plans, our Be Well programs offer tools and resources to enhance your quality of life, at no additional cost. These programs are uniquely tailored to our Smithfield team and provide support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more. In addition, Smithfield offers tuition assistance and tuition reimbursement. In partnership with Guild, Smithfield provides upfront tuition assistance, covering up to 100% of tuition costs for various degree and certificate programs and offering partial funding for other learning programs to help team members accomplish their personal and professional goals. Smithfield offers more than 200 fully or partially funded programs across 60 learning partners, including college degrees and certificates in high-growth areas like business, technology, engineering, sustainability and more; high school completion and college preparatory programs; and English language learning. Full-time and part-time Smithfield team members are eligible on their first day of employment. Learn more at smithfield.guildeducation.com. Smithfield’s Education Reimbursement Program provides financial reimbursement to team members who want to further their formal education by obtaining a GED/High School Equivalency (HSE) Diploma or by pursuing an academic degree at an accredited college or university that is not a Guild learning partner. Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is a U.S. food company that employs more than 54,000 people in seven countries and partners with thousands of American farmers. As one of the world's leading vertically integrated protein companies, we are dedicated to producing “Good food. Responsibly.®” to feed a growing world population. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit www.smithfieldfoods.com and connect with us on Facebook, X, formerly known as Twitter, LinkedIn, Instagram and Threads. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!