What are the responsibilities and job description for the Hotel Night Auditor position at SMR Hotel?
We are looking for someone with a strong work history, dependable, able to work overnight and most importantly an aptitude for attention to detail & instruction. The position is for Monday & Tuesday nights. 11:00 pm to 7:00 a.m. and if interested possibly additional day or evening shifts on front desk.
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If you think you would be a good candidate for this position please submit your resume with a brief summary letter OR message to us explaining why you are interested in the position.
Responsibilities:
- Perform night audit duties including balancing and reconciling hotel transactions
- Ensure accuracy of guest accounts and resolve any discrepancies
- Provide exceptional guest service and handle guest inquiries and concerns
- Assist with check-in and check-out processes as needed
- Maintain a clean and organized front desk area
- Handle phone calls and direct them to the appropriate departments
- Assist with other administrative tasks as assigned
Qualifications:
- Strong guest relations skills with a focus on providing excellent customer service
- Knowledge of hotel management systems and software are a PLUS
- Ability to multitask and prioritize tasks effectively
- Bilingual/multilingual skills are a PLUS
- Good communication skills, both verbal and written
- Strong attention to detail and accuracy
- Ability to work independently
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the job.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 16 per week
Schedule:
- Night shift
Work Location: In person
Salary : $14 - $16