Field Services Technician I

Overview

Provide basic/intermediary Field Services support at the AFRL Rocket Lab at Edwards AFB, CA.  Field Service Tech 1 personnel will install, maintain, and support a variety of hardware-based systems connected to on-site networks including audio & video (AV) distribution systems, public address systems, environmental monitoring equipment, communication rooms, and facility access systems.

SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Responsibilities

• Test, deploy, maintain, and update all networked equipment.
• Maintain inventory of network parts, hardware, and consumables required to maintain communication rooms.
• Notify user(s) for any network equipment not repairable in the field.
• Create and maintain communication room drawings, floor plan, and rack elevation drawings detailing physical location of all equipment and patch panels (i.e. copper and fiber) within rack.
• Connect, transport, and install systems at assigned field locations for network connected systems and related devices.
• Document all physical network equipment.
• Repair, install, and maintain communication room systems when required IAW industry standards. These systems include cable trays, cable conduit, cable hooks/supports, raceways, telecommunication racks (free-standing and wall-mounted), and environmental monitoring equipment.

Qualifications

• A minimum of three (3) years of experience in hardware maintenance, deployment, and management.
• Experience with installation, termination and testing of Category 6 cable.
• Experience with installation, termination and testing of Single Mode cable.
• Experience with installation, termination and testing of Multimode cable.
• Fiber Optic Association (FOA) Certified Premises Cabling Technician (CPCT) certification or equivalent required.
• Microsoft Visio experience preferred.
• DoD Interim SECRET (or higher) security clearance, or the ability to obtain one.
• Must have a valid driver's license
• Required to lift up to 50 lbs, climb ladders, stoop, etc.

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. 

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.