What are the responsibilities and job description for the Workers' Compensation Specialist position at Smurfit Westrock?
Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Learn more at www.Smurfit Westrock.com
Casualty Claims Analyst- Atlanta, GA
The opportunity :
Work as a member of the corporate Risk Management and Insurance team responsible for coordinating casualty insurance claims with a primary emphasis on workers’ compensation claims. The role requires a strong claims background complemented by effective communication skills with demonstrated experience working within a risk management, insurance carrier, or third-party claims administrator (TPA) function. Guide effectively coordinating and mitigating risk associated with casualty insurance claim matters to the company’s senior management, other corporate functions, and business operations.
How you will impact Smurfit Westrock :
- Responsible for oversight of day-to-day Workers’ Compensation claims coordination for assigned areas.
- Assess and authorize claim reserves and settlements within a specified limit of authority in partnership with field management.
- Review claims for strategic, and quality handling and escalate concerns immediately to Casualty Claims Manager.
- Participate in claim roundtables, reviews, and / or audits with the Casualty Claims Manager.
- Provide support in handling automobile and minor third-party liability claims where applicable.
- Monitor adherence of TPAs to best practices and account instructions.
- Ensure any TPA service and handling deficiencies are documented and referred to the Casualty Claims Manager.
- Timely communication of key updates and recommendations to impacted business units.
- Generate, maintain, distribute, and provide analysis of approved reports to internal stakeholders.
- Foster collaborative, productive relationships with operations, Safety, Legal, Human Resources, Legal, insurance carriers, and TPAs.
- Possess working knowledge of TPA claims systems and Risk Management Information Systems (RMIS).
- Provide support to the Risk Management team regarding claim accrual allocations, audits, and insurance coverage renewals.
- Assist with insurance carrier, broker, and TPA billing as needed.
- Assist locations with return-to-work programs when requested.
What you need to succeed :
What we offer :
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.
