CASA Program Coordinator

Join Our Snohomish County CASA (Court Appointed Special Advocate) Division!

Description:

The Office of the Court Appointed Special Advocate (CASA) is recruiting for a full-time Program Coordinator position and will be creating a registry for this position. The mission of the Office of the CASA is to recruit, train and support quality volunteer advocates for the best interests of abuse, neglected and abandoned children. Our vision is for every child who needs a voice in the juvenile dependency court system to have a CASA to advocate for their best interests, a forever home, and a bright future. In alignment with our core values, we are committed to an inclusive work environment where all employees positively impact our culture every day. Inclusion is a pillar of our program at the structural level and in our daily work with children and families. We are committed to recruiting a team that reflects and honors our diverse community. Program Coordinators provide training, guidance, feedback and support to Court Appointed Special Advocate (CASA) volunteers. 

Program Coordinators must have excellent computer and organizational skills, the ability to multitask and be flexible to the needs of volunteers. Among other responsibilities, CASA Program Coordinators also facilitate training, engage in community outreach and public speaking engagements, and are responsible for recruitment and volunteer retention.

Job offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work
in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

To be considered for hiring, the applicant must consent to a background check initially and every year thereafter, to include:
1) Criminal History Screening, and
2) Screening through the National Sex Offender registry, and
3) Child Abuse & Neglect History

We are proud to offer an outstanding benefit package to employees and their dependents. You’ll get PERS retirement contributions, excellent medical, dental and vision insurance, with long-term disability, life insurance, and more.

We provide:
• 40-hour work week
• 11 paid holidays
• Paid sick leave and vacation
• 2 bonus floating holidays

Anticipated hiring timeline:

This job posting is to fill one (1) position and to create an eligibility register to fill future CASA Program Coordinator openings. The first application review date is January 27, 2025. This job posting will remain open until the position has been filled.

• Application received on or before 1/27/2025.
• Initial screening for minimum qualifications and essay questions reviewed by subject matter experts.
• Interviews with the most qualified applicants is to be determined.
• Prior to hire, candidates will need to meet all requirements listed below.
• Anticipated start date is to be determined.


STATEMENT OF ESSENTIAL JOB DUTIES

1. Provide oversight, guidance, and support to a full caseload of court appointed special advocate (CASA) volunteers as assigned by the division supervisor.  Provide case management, direction, facilitate communication between parties, and follow through with daily activities of volunteers as required by division policy, procedure, standards, and best practice.
2. Participate with interviewing, screening, and monthly training of prospective applicants for the volunteer position.  May assist in the development of pre-service training curriculum localized to Snohomish County as an enhancement to the overall national approved training.
3. Develop and facilitate continuing education trainings as assigned by the division supervisor. Creates and monitors individualized training plans for volunteers to assure they are in compliance with required annual CE hours.
4. Plan, execute and lead community outreach events, recruitment campaigns and fundraising initiatives.  
5. Develop, coordinate, implement, and lead seasonal projects, program initiatives, networking groups, and volunteer appreciation events. Serve as an ambassador of the Division at all community events as directed by the division supervisor.
6. Maintain accurate records, enter timely case notes, and perform audits of case files; assures compliance with all court reports, records management, case confidentiality, and data entry.   Follows Division policy and procedure for all required tasks and responsibilities.
7. Promote equity and inclusion in all areas of programming, operations, recruitment materials, continuing education, retention events, and special projects.
8. Serve as guardian ad litem to a full caseload of children involved in the juvenile dependency court system as directed by the division supervisor. Conducts ongoing review of documents, records, and interviews with relevant parties. Prepares court reports, visits children in-person, attends court hearings, provides testimony, makes recommendations, monitors implementation of service plans, informs the court of developments in the case.
9. Serve as a liaison between volunteers and professionals involved in cases, facilitating communication, scheduling meetings, requesting and gathering documents and responding to crisis situations.
10. Perform other job-related duties as assigned by division supervisor.
    
    

• Bachelor's degree in psychology, sociology, social work, human services, marketing, public/community relations, communications, or closely related field.
• Two (2) years of experience in social work, child welfare, counseling, interviewing, crisis intervention, marketing, development, or communications; or any equivalent combination of training and/or experience.
• Must pass job related tests.

PREFERRED QUALIFICATIONS

• Experience engaging with volunteers preferred.
• Experience working directly with youth and families impacted by abuse, neglect, incarceration, the child welfare system, or the criminal justice system preferred.
• Bilingual in Spanish and English preferred.

SPECIAL REQUIREMENTS

• Valid driver’s license required for employment.
• Must successfully pass a criminal background investigation upon employment and every year thereafter in addition to reference verification.
  
  

KNOWLEDGE AND ABILITIES
 
Knowledge of:
 

• Child welfare and the juvenile dependency system.
• Racial and ethnic disparities in the child welfare/dependency arena and contributing factors.
• Basic interviewing, assessment, and counseling techniques.
• Child development and family dynamics.
• Trends in the social services arena, including trauma-informed care and trust based relational intervention (TBRI).

Ability to:

• Work flexible hours, including evenings and weekends.
• Effectively train, coordinate, and evaluate the work of volunteers.
• Relate to and communicate with individuals of diverse backgrounds.
• Establish and maintain rapport with volunteers, guiding them toward positive goals.
• Respond effectively in crisis and emergency situations.
• Express ideas and recommendations clearly and effectively, both orally and in writing.
• Establish and maintain effective work relationships with various stakeholders.
• Exercise initiative and judgment within the scope of assigned authority.
• Manage projects from beginning to end in a timely manner.
• Read, interpret, and apply work-related laws, rules, and regulations.

SUPERVISION
The employee reports to the Division Supervisor or other administrative superior as assigned. The work is performed with considerable independence in accordance with established policies and procedures.

WORKING CONDITIONS 
The work is performed in the usual office environment. Evenings and weekend work is required.
 

Salary : $75,650 - $91,910