Evening Dining Services Supervisor

Job Summary:

The Evening Dining Director will work closely with the Dining Director to oversee all aspects of dining services operations within our community. This role requires a strong leader with a passion for hospitality, culinary excellence, and customer service. The Assistant Dining Director will assist in managing staff, planning menus, maintaining quality standards, and ensuring a positive dining experience for residents and guests.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Duties/ Responsibilities:

• Support the Dining Director in overseeing all aspects of dining services, including meal preparation, service, cleanliness, and staff supervision.
• Assist in the development and implementation of menus that meet the nutritional needs and preferences of residents while ensuring variety, quality, and presentation.
• Collaborate with the culinary team to maintain inventory levels, order supplies, and manage food costs effectively.
• Provide leadership and guidance to dining staff, including training, scheduling, and performance management to ensure exceptional service delivery.
• Maintain compliance with health and safety regulations, sanitation standards, and dietary requirements.
• Foster a positive dining environment by engaging with residents, addressing their concerns, and soliciting feedback to continually improve services.
• Contribute to the planning and execution of special events, theme nights, and culinary promotions to enhance resident experience and community engagement.
• Assist in budget planning and cost control measures to achieve financial goals while delivering exceptional dining experiences.
• Stay updated on industry trends, best practices, and innovations in senior living dining services to enhance program offerings and resident satisfaction.
• Perform other duties as assigned by the Dining Director or community leadership to support the overall success of the dining department.
• Must subscribe to and uphold Snyder Village's Mission and Values.
• Performs other duties as assigned.

Required skills/Abilities:

• Must be able to read, write, and follow oral and written directions.
• Excellent communication skills, both verbal and written
• Ability to be flexible.
• Ability to identify residents’ activity interest.
• Excellent customer service and people skills, demonstrate compassion, patience and understanding with a willingness to do whatever it takes to provide the highest level of service.
• Ability to change program or response to resident as indicated.
• Ability to work independently.
• Ability to deal with interruptions, distractions, and outbursts appropriately.
• Willingness to acquire knowledge about Alzheimer’s and other areas of elder care.
• Maintain confidentiality of information and conversations
• Ability to perform all physical aspects of the job.
• Able to maintain good working relationships with other personnel.
• Must enjoy working with people especially older adults.
• Must have patience and a good work ethic.
• Must comply with the Dress Code standard.
• Maintains confidentiality of all resident information.
• Must observe resident’s rights.

Education and Experience:

• Required cook experience.
• High School Diploma or equivalent work experience

Physical Requirements:

• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with personnel, residents, families, and other visitors under all conditions and circumstances.
• Is subject to anxious and emotionally upset residents and families.
• May work beyond normal working hours, on weekends, temporarily in staff emergencies, and to ensure proper care for all residents.
• Ability to lift to 50 lbs.