What are the responsibilities and job description for the Office Manager - Whitesburg position at SOAR?
Job Title: Office Manager
Organization: Shaping Our Appalachian Region
Project: EKY Runway Project – Management Equity and Governance (MEG)
Position Type: Full-Time, Exempt
Location: Whitesburg, Kentucky
Reports To: EKY Runway Program Manager
Shaping Our Appalachian Region (SOAR) is hiring a full-time Office Manager for its Eastern Kentucky Runway project, which connects prime age employment gap (PAEG) individuals to employment opportunities. This role will be responsible for overseeing satellite office space where project services will be delivered, managing office schedules, and supporting any offices
Duties and Responsibilities
- Facilities Management:
- Ensure the smooth operation and maintenance of the office space, creating a welcoming and supportive environment for clients
- Coordinate with project leadership to address any facility-related issues promptly and efficiently
- Maintain a clean and organized workspace that promotes productivity and professionalism
- Client Services:
- Serve as the primary point of contact for clients entering the facility
- Coordinate client appointments and meetings with staff and external partners, ensuring efficient scheduling and communication
- Program Support:
- Assist with the implementation of workshops, training sessions, and events designed to enhance clients' employability and skills.
- Administrative Duties:
- Manage office administrative tasks, including answering phones, responding to emails, and processing paperwork.
- Maintain client databases and records, ensuring confidentiality and accuracy at all times.
- Assist with the procurement of office supplies as needed.
- Team Collaboration:
- Work collaboratively with program staff, volunteers, and external partners to ensure seamless service delivery and coordination.
- Participate in staff meetings, trainings, and planning sessions to contribute ideas and feedback for program improvement.
- Foster a positive and inclusive work environment that values diversity, equity, and mutual respect.
Expectations
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients from diverse backgrounds.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Compassionate, empathetic, and nonjudgmental approach to supporting individuals facing barriers to employment.
- Regular and reliable attendance required
- Ability to function well in a high-paced and at times stressful environment
- Must be able to handle prolonged periods of sitting at a desk or standing at an event
- Must be able to lift up to 15 pounds at a time when necessary
Culture and Core Values
SOAR’s mission is simple: grow Eastern Kentucky’s population.
Our team culture is anchored by putting the interests of Eastern Kentucky first in all that we do. We believe treating others the way we want to be treated is always within our control. Our core values include faith, selflessness, grit, integrity, and empathy. We do our best to exemplify these daily in our interactions with each other and with external partners.
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SOAR is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.