Facilities Manager

Summary 

The Facilities Manager is responsible for managing all aspects of the Facilities Department. This includes directing and supervising the planning, construction, maintenance, and alteration of equipment, machinery, buildings, and other facilities utilizing hand tools and power tools as well as general maintenance and repair of facility areas, cleaning and safety of all guest and employee areas as well as parking lot, grounds and adjacent lots to include any off-property site used by the company. This position supports operations in ensuring use-ready and compliant facilities and utilities, including completion of preventive maintenance, and the completion of computerized maintenance management system (CMMS) related documentation. The Facilities Manager provides feedback and recommendations to management on relevant topics including the planning of maintenance work, project management tasks, and the investigation and resolution of unusual situations.

Duties/Responsibilities

• Assist the Director of Facilities with formulating department budget and developing annual goals and objectives.
• Assist with planning and scheduling facilities expenditure projects including cost estimates, layouts, and contracts for construction and acquisitions.  
• Perform, as part of a team, a wide variety of tasks to maintain facility in a best in class for guest experience.
• Interface with customers, vendors, and team members in support of facility initiatives, work request completion, or other duties as assigned in a professional and team-oriented manner.
• Conduct routine, periodic, or special inspections to determine repair and maintenance work necessary to prevent breakdowns of facilities, machinery, and equipment. 
• Utilize positive communication and interpersonal skills with guests, (internal and external), at all times.
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices. 
• Provide guidance and coordination to team members and train staff on elements of the facilities maintenance trades.
• Plan and schedule preventative maintenance work and recommend approaches to preventative maintenance programs.
• Responsible for routine general maintenance and repair throughout the Soboba Casino Resort Property. These responsibilities can include painting, drywall installation and repair, carpentry, plumbing, HVAC, groundwork, irrigation systems, flooring, concrete, lighting and basic electricity, as directed with established procedures and policies. 
• Must be flexible to work variable shifts, weekends, and holidays.
• Ensure compliance with policies and procedures, gaming regulations, and internal controls.
• Manage purchases and outsourcing of work within budget guidelines. 
• Direct construction and installation progress to ensure conformance with established specifications. 
• Assist with the coordination of space allocation and layout.
• Ensure that facilities staff maintains the property in accordance with building and fire codes.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Ability to perform standard repairs to general machinery, equipment, structures, plumbing, air conditioning and electrical systems.
• Record and document all work carried out on all equipment on both paper and electronic systems as is required.
• Embodies Soboba Casino Resort’s cultural values and aligns daily actions with department goals.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Supervisory Responsibilities 

• Perform supervisory/ managerial responsibilities in the absence of the Director of Facilities.
• Manages subordinate supervisors who supervise up to 85 team members in the Facilities Department. 
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  
• Responsible for hiring, training, scheduling, evaluating, coaching and counseling, and motivating all team members.
• Responsible for the overall direction of day-to-day facilities maintenance and train and mentor team members.
• Responsible for running an efficient maintenance operation which is able to fulfil operational and customer demand while meeting set goals.
• Effectively lead a team of maintenance technicians, working with supervisors to ensure smooth workflow with maximum output.
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them. 
• Identify areas of development within the team to achieve a flexible and responsive team which can support the demands of the organization and its guests.
• Coordinating training sessions in facility maintenance, safety procedures, and best practices.
• Ensure that facility personnel observe constant awareness of safety and accident prevention. Ensure that all OSHA safety regulations and Soboba policies are being adhered to.

Education / Qualifications

• Must be at least 21 years of age.
• High School Diploma or GED Equivalent, required.
• An Associate of Arts or Certificate of Arts Degree in Facility Maintenance from an accredited college or Trade school required.
• Minimum six (6) plus years of relevant experience required. 
• Previous supervisory or management experience required.
• Certification of FMP or CFM preferred.  
• Must possess an overall understanding of building maintenance including electrical, HVAC, elevator and plumbing systems, basic construction, kitchen equipment, and lawn care requirements.
• Ability to deal effectively with all staff members and vendors exercising tact, diplomacy and patience at all times.
• Must possess excellent verbal and written communication skills. 
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Ability to identify issues and decide on required actions.
• Ability to work as part of a team, and independently. 
• Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

• Must possess a California Driver’s License and a clean driving record (less than 3 points).
• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license. 
• Required to submit to and obtain negative results on all drug and/or alcohol testing.

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:   

• 401k Plan   
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical, Dental & Vision paid for the employee   
• Employee Assistance Program   
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)  
• Paid Time Off   

Soboba Casino Resort Team Member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)   
• Team member Incentives   
• Discounted Team member meal