What are the responsibilities and job description for the Sales Associate/Cashier - Soccer Retail Store position at Soccer Retail Store - Pele Soccer?
Pelé Soccer is The World's Greatest Soccer Store by the greatest soccer player of all-time, Pelé. As a premier soccer-specialty retailer, we sell a curated assortment of soccer apparel, footwear, equipment and accessories from brands like Nike, Adidas, Puma and New Balance (among others) in our stores and online. We are committed to building a diverse and inclusive team of all-stars, and we look forward to reviewing your application.
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services