Account Manager

About The Job

We are looking for a high-performing Account Manager to manage projects, including stock award sales and custom award projects, handling all aspects of our customer’s needs. You blend relationship building, project management, internal coordination, design process, pitching, and fulfilment to bring a project from start to finish. You assist Account Executives with large, high-end custom award projects, and manage your own projects, where you are the center of the wheel, working closely with our Sales Executives, Designers, and CEO. It’s a truly dynamic role with a ton of growth and we’re looking for a dynamic person to fill it!

What You’ll Be Doing

• You will work closely with experienced Account Executives to bring large, high-end custom award projects to fruition. You will dot the i’s and cross the t’s to ensure everything runs smoothly.
• You will receive new projects and will work with the client on their project through completion. This will begin as stock award orders and small custom awards, and has the potential to grow to the largest and most high-end awards in the world.
• For the projects you own, you are the main point of contact. Everything runs through you and you maintain all communication with the client and the internal team of design, production, and fulfilment.
• You provide incredible service to our customers, and by following our Standard Operating Procedures, you make order from chaos, and keep our customers exceptionally satisfied.

What Makes You Great for This Role

• You are process driven and enjoy paying attention to every detail. You can’t rest with a box unchecked or something undone, having everything go according to a set process makes you feel at ease
• You are customer-centric and know how to successfully bring a project to fruition.
• You love taking ownership and are highly resourceful, practical, and focused.
• You like to get things done and you won’t stop until you’ve succeeded. You have a strong work ethic and demonstrated ability to achieve results.
• You are an agile thinker and quick learner - you are able to connect the dots, process information quickly, and have a strong desire for growth and self-improvement.

Requirements

• Successful Account Management experience with 2 years managing projects or a similar highly data processing oriented background or accounting
• Bachelor’s Degree

Salary

$65,000 Base

$10,000 - $20,000 Commission

Company Description

Society Awards is the only luxury designer and manufacturer of awards. Our clients include Golden Globes, Emmys, MTV, YouTube, BET, The Voice and Billboard as well as Fortune 500 corporations and world-renowned artists and jewelers like David Yurman. We design and manufacture more of the world's famous, televised and prestigious awards than any brand in history. We are not just an awards company, we are the industry leader. From concept to craftsmanship, and through to packaging and logistics, we deliver approachable, luxury service backed by unmatched expertise. When a product carries the Society Awards name, it is the very best.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Parental leave

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Charlotte, NC 28203: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• Project management: 2 years (Preferred)

Work Location: One location