What are the responsibilities and job description for the Team Member position at Soft Landing Soft Serve?
Overview
At Soft Landing, we’re not just serving soft serve — we’re creating a moment. A place to gather, connect and treat yourself. Our team plays a key role in making this experience feel welcoming and delightful for every guest. We’re looking for high-energy, positive and service-minded individuals who take pride in creating a clean, beautiful environment and genuinely enjoy helping others. If you love the rhythm of a fast-paced shift, love connecting with people, and care about the details — this might be the spot for you.
Responsibilities
This is a hands-on, fast-paced role with lots of variety. You’ll be moving between customer-facing and behind-the-scenes responsibilities throughout your shift. Your time might include:
- Welcoming and assisting customers — answering questions, offering samples, and helping folks navigate our menu
- Cashiering and order-taking with accuracy, warmth, and efficiency
- Swirling beautiful soft serve cones, cups, sundaes, floats, and milkshakes — we take pride in how our treats look
- Stocking and restocking supplies to keep things flowing (cups, cones, napkins, toppings, etc.)
- Dishwashing and kitchen cleanup to keep our work areas spotless and efficient
- Food prep — from mixing sauces and prepping toppings to batching items for service
- Maintaining pristine customer areas including wiping down tables, straightening chairs, and keeping surfaces sparkling
- Setting up and taking down patio furniture and umbrellas
- Handling deliveries and moving stock (including 50-lb crates of soft serve base)
You’re a great fit if you:
- Are at least 18 years old due to safety and legal regulations regarding kitchen equipment used as part of daily tasks
- Have previous food service experience (required)
- Have a friendly, outgoing personality and genuinely enjoy talking with people
- Are energetic, detail-oriented, and quick on your feet
- Care about quality and presentation — from a perfectly swirled cone to a gleaming front counter
- Are a team player who is happy to jump in wherever needed
- Can lift up to 50 lbs and are comfortable with physical tasks like moving umbrellas or rearranging chairs
Job Type: Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Food provided
- Paid training
Application Question(s):
- Are you available to work at least two weekend shifts across Friday, Saturday and Sunday?
- Are you familiar with Soft Landing and have you visited the shop before?
- Are you at least 18 years old?
- If you are currently a student, where do you attend school? Respond "NA" if you're not a student.
Experience:
- Food service: 1 year (Required)
Ability to Commute:
- Boise, ID 83702 (Required)
Work Location: In person
Salary : $17 - $22