What are the responsibilities and job description for the Client Growth and Engagement Lead position at SOLV?
About us
SOLV is a small business in Midland, MI. We are agile, innovative and collaborative.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Relaxed atmosphere
Client Growth and Engagement Lead
Other comparable job titles: Business Development Manager, Client Success Manager, Account Manager, Account Executive.
At SOLV Marketing, we exist in the exciting crossroads of technology and creativity. We help our clients connect to their potential customers in an ever-changing digital world. Our mission is to utilize technology to better understand people, allowing our creative work to resonate deeply with them and drive client growth. As a Client Growth and Engagement Lead, you'll be instrumental in carrying this mission forward. Your role will focus on enhancing client relationships, fostering business growth, and contributing significantly to the strategic and creative essence of our campaigns. This role carries a large long term opportunity for growth within our company.
Key Responsibilities:
1. Client Relationship Management: You'll be the primary champion for our clients, guiding them through the creative approval process. Your goal is to ensure our work aligns with their vision and effectively communicates with their audiences in the dynamic digital landscape.
2. Client Needs Discovery: You'll lead in-depth discovery sessions with clients to comprehend their unique goals and challenges. This understanding allows us to tailor our creative digital solutions that resonate with their audience and fulfill their objectives.
3. Business Development: Using your entrepreneurial spirit and deep understanding of the digital world, you'll identify and pursue new business opportunities. Your objective is to make meaningful connections that dovetail with our mission of uniting technology and creativity.
4. Community Engagement: Represent SOLV within the local business community. By attending industry-related events and nurturing relationships, you'll enhance our brand's visibility and solidify SOLV's reputation as a leader in creative digital marketing.
5. Strategy & Tactics: In collaboration with our creative and marketing teams, you'll help meld innovative ideas with insightful data analysis. You'll contribute to the development and implementation of strategies that perfectly balance creativity with technology.
6. Reporting & Accountability: You'll assist in creating detailed client reports that showcase the impact of our creative endeavors and invite feedback for continuous refinement and improvement.
Requirements:
1. Bachelor's degree in Marketing, Business Administration, or related field experience.
2. Minimum of 5 years experience in a client-facing or business development role.
3. Solid understanding of digital marketing strategies, technologies, and industry trends.
4. Proven track record in managing client relationships, guiding creative approvals, and conducting needs discovery.
5. Exceptional communication and negotiation skills.
6. Strong strategic thinking, analytical, and problem-solving abilities.
7. Ability to thrive in a team environment and manage multiple projects simultaneously.
8. Willingness to actively represent SOLV at various community and industry events.
Joining SOLV means becoming part of an agency that values innovation, growth, and the unique blend of creativity and technology. We offer a competitive compensation package, opportunities for professional growth, and a chance to contribute to an agency that is redefining the digital marketing landscape. If you're passionate about client success, business growth, and creating compelling digital experiences, we're excited to meet you. Explore more about us at www.solvmarketing.com.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Midland, MI 48640: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Business development: 3 years (Required)
- Digital Marketing: 3 years (Preferred)
- Account management: 3 years (Preferred)
Work Location: In person
Salary : $50,000 - $70,000