What are the responsibilities and job description for the Express Service Advisor position at Sommer's Automotive - Subaru Buick GMC?
- $2000 Signing Bonus For Qualified Candidates
Location: 7211 W Mequon Rd, Mequon WI 53092
Sommer's Automotive Team Member Benefits:
- Comprehensive Medical/Vision, Dental, Disability & Life Insurance
- 401k with Employer Match
- Profit-Sharing Plan
- PTO
- Six Paid Holidays
- Work Life Balance
- Employee Discounts
The Express Service Advisor :
- Sets and prepares for appointments with customers to expedite their service experience.
- Greets customers in a timely and friendly manner.
- Determines the customers' needs based on consultation.
- Produces repair orders for customers with full transparency including cost and time estimates.
- Follows-up with customers on the status of their vehicle.
- Sets and achieves targeted sales goals.
- Gains superior product knowledge to effectively help customers with service maintenance requirements and warranty information.
- Provides an exceptional customer experience to drive loyalty.
Competencies:
- Excellent oral and written communication skills
- Customer/Client focus
- Adaptability and flexibility
- Technical capacity
- Problem-solving abilities
- Valid driver's license
- High school diploma
- Knowledge in automotive repair and maintenance
- Previous Advisor Experience
EEO Statement: Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment
Salary : $70,000