What are the responsibilities and job description for the Parts Counterperson position at Son's Automotive Group?
Nalley Brunswick is looking for a Parts Counterperson for our busy wholesale and internet department. We treat each customer's needs with concern and have a loyal customer base. We are only looking for experienced dealer level applicants.
Nalley Brunswick has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and you want to be considered for this exciting position, then apply immediately! All applications will be kept in strict confident
What We Offer:
- Employee & Family purchase program
- Medical and Dental Insurance
- 401(k)
- Paid Vacation
- A fair and safe family-run business environment
Responsibilities:
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Be able to read and understand the parts catalog when looking up parts
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Set up orders for daily shipment, delivery, or pick-up
Qualifications:
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
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