VoIP Administrator - Senior

SOS International LLC (SOSi) is seeking a VoIP Administrator - Senior in Fort Huachuca, Arizona. NETCOM fields a team of the Army's premier VTC/VoIP/UC technical experts in real-time Internet Protocol (IP) networking services to provide Theater service management, Network Operations (NETOPS), and security of voice and video to support over 900,000 Army CONUS subscribers.

• Conducts testing of network design and UC/VoIP architecture.
• Maintains technical expertise in network and computer hardware and software interconnection and interfacing.
• Evaluates and reports on new communications technologies.
• Viewed as an expert within the VoIP or UC field.
• Exhibits exceptional ingenuity, creativity, and resourcefulness.
• Acts independently on technical matters.
• Must be entirely self-supervisory.
• Recommends technologies to achieve long-term objectives.
• Develops concepts, products, or technologies in fields of expertise.
• May serve as an external spokesperson for SOSi.
• Instrumental in attracting and obtaining new customer business.
• Provides technical leadership and mentors team members.
• Interacts with customer representatives on advanced technical issues.
• Explains and presents high-level technical subjects and processes.
• Composes and delivers high-quality reports and presentations.
• Manages multi-vendor VoIP technologies (e.g., ACME/Oracle SBC, Cisco CUBE, CUCM, Avaya AS5300, Avaya CM/Aura SBCEs, Ribbon Application Server).
• Performs backups on all managed devices regularly.
• Ensures managed devices comply with DoD STIG and SRG requirements.
• Upgrades managed devices as per Security Advisory Notification Vulnerabilities.

• Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility.
• HS 6 or AA/AS 4 or BA/BS 2 years of technical experience in UC/VoIP
• IAT II certification (CND, CySA , GICSP, GSEC, Security CE, or SSCP) required.
• CCNA Enterprise, CCNP Collaboration, or approved Ribbon/Avaya certification w/in 180 days of hire
• Willing to work overtime, holidays, and weekends as necessary.
• Participate in rotational on-call duties to provide after-hours support.
• Willing to travel to Contingency of Operations Plan (COOP) sites.

• Working or expert knowledge of Zervina, T-Metrics, Callegra or NetPlus TMS products.
• Expert in Ribbon Communications or Genband/Sonus Networks product management. Experience in Cisco/Avaya/Nortel product management would be considered if candidate has extensive knowledge.
• Advanced knowledge of network technologies such as routing and switching. Able to review firewall, router and switch configurations to identify configuration issues.
• Experience with AESMP (ServiceNow).

• POSSIBLE Remote Position (Local to Fort Huachuca, AZ area)
• Working conditions are normal for an office environment. Working from home may be possible.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)

SOSi does not discriminate against job applicants or employees on any legally recognized basis including, but not limited to age, race, color, religion, national origin, genetic information, sex, sexual orientation, gender identity or expression, marital status, disability, veteran status, or any other characteristic protected by applicable U.S. federal, state, and local laws.