What are the responsibilities and job description for the Call Center Representative position at Sound Telecom?
This is the Full Time opportunity you have been searching for! We offer a supportive team environment and value your experiences and drive. We are looking for motivated and performance-driven people to fill these unique and important positions!
Sound Telecom is immediately hiring for Full Time Customer Service Representatives to join our team of incredible people!
In our center, we service a large client base and are seeking team members to join our team to ensure that we continue to provide high quality, 'best in class service'. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels customer service is as meaningful as we do. Our jobs require people that are very detail oriented. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!
We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion.
We are seeking friendly, competent individuals with great attitudes! Full time hours are 35 - 40 hours weekly. We offer overtime occasionally, so you have the option of working additional hours as needed and when available.
Compensation: $20.00 an hour, with perfect attendance
Perfect Attendance is considered:
- Being on time for the start of your shift.
- Leaving and coming back on time from any break times during your shift.
- Fully completing your shift.
Rate of pay (without perfect attendance): $17.00 an hour
Shifts Offered:
Full Time- 10 Hour Shifts
- You must be available to work a Saturday or a Sunday.
- You must be available to work as early as 5am and as late as 9pm PST.
- You must be very punctual with great attendance.
Part Time- Evenings
Qualifications:
- A friendly and upbeat voice and a positive attitude
- Good grammar and spelling as well as a professional demeanor
- Computer skills in a Windows-based environment
- Punctual with great attendance
- Fast learner and be able to type well (at least 35 words per minute)
- Punctual / Dependable
- Be a 'team player'!
Our Benefits for Full Time Employees Include:
- Employee Stock Ownership (ESOP)
- Full Medical, Dental, Vision benefits
- Paid performance incentives
- Paid quality incentives
- Paid Vacations (up to 4 weeks per year over time)
- Traditional 401K and Roth 401K options with company matching
- Free Life Insurance policy
- Legal Assistance and more!
To Apply:
- Please listen to the greeting carefully
- Be sure to include the following in your voice message:
- Your first and last name (please also spell both names)
- Phone number
- Why do you believe you would be a great fit for this position?
- What is a good time for you to receive a return call?
- How did you hear about this position?
Don't miss out on this great opportunity - Apply Today!
Salary : $20 - $0
