Program Assistant I

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 28952
Agency: Social Services
Location: Pierre, SD
Salary: $20.63-$30.94 Hourly, depending on qualifications
Pay Grade: G
Closing Date: 11.26.24

This is a full-time, 40 hours weekly, position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/.

Why the Department of Social Services?

At the Department of Social Services (DSS), family is everything. It’s the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families, South Dakota’s Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity, fairness, and respect. And we believe in collaborative communications, teamwork, partnerships, and trust for essential family services. Sound intriguing?

Who we want:

• a highly motivated and experienced professional who is able to work independently, make choices, implement work processes, and develop procedures within limits set by program professionals;
• a skilled professional who is able to interpret policy and regulations in specific program areas and monitor compliance;
• a dependable individual who effectively informs and educates others to clarify program intent and guidelines; and speaks on behalf of program professionals for whom he or she provides assistance.
• a companionate individual who is dedicated to represent the Department of Social Services with integrity and enthusiasm.
• a dedicated individual who works cooperatively with others and promotes a friendly work climate to achieve shared goals.

What you will do:

The Division of Child Protection Services (CPS) is looking to recruit a professional to assist in the implementation of CPS programs and activities. The primary duties associated with the position include:

• Assisting program professionals with daily operation processes. This includes oversight of daily business tasks, monitoring and tracking grants or contracts, compiling monthly reports, resolving vendor problems, or other work as assigned.
• Implementing programs that strive to support the permanency and wellbeing of children This includes program research using external sources, enhancement of tracking systems, development of program training, creation of program materials, and evaluating external program processes to determine their effectiveness.
• Providing internal and external communication to CPS staff and stakeholders. This includes serving as the first point of contact for the Social Security Administration, informing and educating field staff and stakeholders on program policy, and reporting stakeholder concerns to program professionals;
• Acting as a dedicated agent, with oversight from the agency, to manage and receive financial benefits that meet the needs of vulnerable children. This includes adding and tracking revenue, management of bank accounts with secondary oversight, monitoring processes to ensure the required steps and documentation are completed within compliance of program policy, making decisions on behalf of the agency by interpreting policy set by the Social Security Administration, and answering questions or advising external participates on specific program processes.

Working Conditions:

Duties are performed in a typical office environment. This position is at risk for indirect exposure to traumatic events and crisis situations during regular work duties.

If you believe in strengthening and supporting strong families and investing in South Dakota’s future, you may have found the dream job you’ve been waiting for!

The Ideal Candidate Will Have:

At least two years’ work experience as a business or program assistant.

Knowledge, Skills, Abilities:

• establish and maintain effective and collaborative working relationships and demonstrate compassion, respect, courtesy, and tact when interacting with others;
• actively listen, elicit needed information, and communicate information effectively and accurately, both orally and in writing;
• utilize computerized data and technology systems;
• prepare clear and concise documentation, reports, and correspondence that reflect relevant facts;
• utilize time management skills and prioritization of multiple demands in a fast-paced environment;
• assume initiative with minimal supervision while utilizing critical thinking skills;
• interpret and comprehend program guidelines and procedures;
• ability to conduct research, compile, and analyze data;
• train and provide guidance to staff and service users.

Additional Requirements: To be considered please attach your resume.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment. Successful applicant(s) will undergo an abuse and neglect screening.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/. This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=K7
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

#LI-Onsite