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Medical Office Receptionist/Office Assistant - Chattanooga

Southeastern Orthotics & Prosthetics
Chattanooga, TN Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025
Job Description

We are looking for a full-time Front Desk Receptionist/Office Assistant for our Chattanooga office.

Responsibilities are listed below. We are looking for someone who is committed and able to work 5 days a week, with excellent communication skills and at least 1 full years of medical experience.

Job Duties:

  • Provide the highest level of customer service to patients, fellow employees, and referral sources.
  • Good computer skill set – Microsoft Office 365, at least one Medical Records software (Example: EPIC, Allscripts, Athena, OPIE, Nymbl, etc.)
  • Team player.
  • Punctual and Reliable.
  • Entering accurate Patient Registration.
  • Handling Patient Records/Charts.
  • Answer phones.
  • Appointment confirmations.
  • Schedule patients - reschedule no show appointments and cancellations.
  • Check in patients/notify practitioner.
  • Obtain and enter accurate insurance information.
  • Obtain and enter accurate patient demographics.
  • Scanning multiple documents (IDs, insurance cards, physician notes).
  • Obtain Medical Documents from Referring Physicians.
  • Run Insurance Eligibility.
  • Coordinate schedules for multiple practitioner/physicians to ensure proper coverage of patient appointments.
  • Collecting co-insurance and deductibles.
  • Knowledgeable of ICD-10 or HCPCS codes.
  • May be required to perform other job related miscellaneous front office duties.
  • Bilingual is a plus.

Job Type: Full-time

Salary: $18 -$19 per hour, based on experience. paid bi-weekly.

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Life insurance

Schedule:

  • Days: Monday - Friday
  • Hours: Mon-Thurs 8:30am - 5pm and Friday 8:00am - 4:00pm

COVID-19 considerations:

Employee's are sometimes required to wear a mask. The waiting and patient care rooms are sanitized regularly.

Reliably transportation and able to commute or planning to relocate before starting work (Required).

Experience:

  • Medical office: 1 year (REQUIRED).

Work Location: Chattanooga Tennessee

This is an In-office position, not remote.

Company Description

Since 1963 Southeastern O & P has been providing Chattanooga and surrounding areas with quality health care. Our Vision

Changing the narrative of healthcare by placing the patient-first in every decision we make.

Our Mission

Setting the bar for the delivery of physical rehabilitation and patient experience while restoring quality of life.

Our Goals

Patients’ Quality of Life

Focused on Patients’ Outcome

Patients’ Experience

Proper Application of Technology

Since 1963 Southeastern O & P has been providing Chattanooga and surrounding areas with quality health care. Our Vision Changing the narrative of healthcare by placing the patient-first in every decision we make. Our Mission Setting the bar for the delivery of physical rehabilitation and patient experience while restoring quality of life. Our Goals Patients’ Quality of Life Focused on Patients’ Outcome Patients’ Experience Proper Application of Technology

Salary : $18 - $19

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