Head Teller - Hot Springs, AR

Who We Are:

Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals. 

Job Summary

Provides supervision of teller line to insure prompt, efficient, and friendly services to customer. Insures that the currency and coin requirements, limitations, regulations and provisions are maintained. Responsible for overall compliance with policies and procedures for this area, in accordance with the Bank and the supervisor’s direction. 

May act as back-up to the Teller Supervisor or Branch Manager.
 

Responsibilities

• Performs all teller duties when necessary to insure prompt customer service
• Maintains proper cash level in drawers, keep cash secure, and maintain a high level of safety for the Bank. May service ATM according to schedule or need.
• Completes CTR reports and suspicious activity reports
• May secure, maintain and balance ATM and vault
• Initiates and verifies incoming and outgoing money shipments
• Insures compliance with all security procedures in the teller area
• Supervises teller operations for accuracy, efficiency, and quality customer service
• Assists with training for new employees
• Develops and motivates staff to meet performance levels
• Audits teller cash drawers and assists with locating errors or outages
• Maintains all internal control logs and prepares various required reports
• Maintains appropriate levels of available traveler’s checks and cashier checks
• Participates in a team effort to cross-sell bank and affiliate services
• May performs duties of branch CSR on scheduled Saturday rotation
• Other duties as assigned

Requirements

• High School Diploma or equivalent
• At least 2 years of Teller or banking experience including opening new accounts
• Prior management or supervisor role is a plus

Physical Demand & Work Environment:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-onsite

What we offer our employees:

A positive impact on Your Future:

• 401(k)/Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• Discounted rate on primary home mortgage
• Credit and housing counseling as well as free financial education tools available to customers and employees

 Benefits to improve your health:

• No deductible medical insurance plan
• Dental and vision insurance 
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being:

• Paid holidays and paid time off 
• Bonus plan 
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.