What are the responsibilities and job description for the IT Project Manager position at Southern California Association of Governments?
Southern California Association of Governments (SCAG) is seeking an IT Project Manager to lead and support enterprise level and IT-related projects that drive impactful change in our organization. The IT Project Manager will be responsible for developing project plans, monitoring project progress, and maintaining clear communication with team members and stakeholders to ensure alignment with project goals. The IT Project Manager will also facilitate the lifecycle of projects from start to finish, track milestones, and report on project metrics. This position resides in the Enterprise Project and Portfolio Management department and reports directly to the department manager.
This position is eligible to work remotely from a location based within the SCAG region and is expected to be in the office at least 1 day per quarter for IT division meetings, and on occasional and/or ad-hoc days, at the discretion of management and business needs.
The Enterprise Project and Portfolio Management department is responsible for providing agency-wide project management standards and support for SCAG’s most complex and impactful projects. In addition, the EPMO includes dedicated IT project managers to plan, implement, coordinate, and oversee cross-functional projects in the areas of Infrastructure and Operations, Application Development, and AV Services.
WHO WE ARE
As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG's workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered.
SCAG operates as a hybrid organization because we recognize that work can be successfully performed in various locations. Designing a work environment and culture where SCAG’s mission, effectiveness, and collaboration can be more flexibly served demonstrates our commitment to diversity, equity, inclusion, and belonging (DEIB) by supporting work-life balance for our employees, retaining our existing dedicated staff, and increasing access to new talent pools.
WHAT WE BELIEVE
MISSION
To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices.
VISION
Southern California's Catalyst for a Brighter Future.
SCAG CORE VALUES
Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities may also be considered.
We’ll be a great match if you also have:
This position is eligible to work remotely from a location based within the SCAG region and is expected to be in the office at least 1 day per quarter for IT division meetings, and on occasional and/or ad-hoc days, at the discretion of management and business needs.
The Enterprise Project and Portfolio Management department is responsible for providing agency-wide project management standards and support for SCAG’s most complex and impactful projects. In addition, the EPMO includes dedicated IT project managers to plan, implement, coordinate, and oversee cross-functional projects in the areas of Infrastructure and Operations, Application Development, and AV Services.
WHO WE ARE
As a mission-driven organization, SCAG is committed to attracting and retaining talent who embody SCAG’s values. SCAG's workforce is passionate and committed to innovation that improves the quality of life for all Southern Californians. When you join SCAG, you can expect a culture where collaboration and teamwork is fostered.
SCAG operates as a hybrid organization because we recognize that work can be successfully performed in various locations. Designing a work environment and culture where SCAG’s mission, effectiveness, and collaboration can be more flexibly served demonstrates our commitment to diversity, equity, inclusion, and belonging (DEIB) by supporting work-life balance for our employees, retaining our existing dedicated staff, and increasing access to new talent pools.
WHAT WE BELIEVE
MISSION
To foster innovative regional solutions that improve the lives of Southern Californians through inclusive collaboration, visionary planning, regional advocacy, information sharing, and promoting best practices.
VISION
Southern California's Catalyst for a Brighter Future.
SCAG CORE VALUES
- Be Open: Be accessible, candid, collaborative and transparent in the work we do.
- Lead by Example: Commit to integrity and equity in working to meet the diverse needs of all people and communities in our region.
- Make an Impact: In all endeavors, effect positive and sustained outcomes that make our region thrive.
- Be Courageous: Have confidence that taking deliberate, bold and purposeful risks can yield new and valuable benefits.
- Cultivate Belonging: Embrace differences, foster equity, champion inclusion, and empower all.
- Develop and execute detailed project plans for IT-related projects including developing project schedules, allocating resources, leading project meetings, and maintaining project documentation
- Monitor status and performance for IT-related projects and proactively identify potential challenges to recommend solutions
- Communicate project expectations to team members and stakeholders to ensure alignment with requirements
- Facilitate projects from initiation to completion and track project milestones and deliverables throughout project lifecycle
- Support enterprise project management activities by tracking and reporting on cross-functional project metrics, including scope, schedule, costs, and risks
- Manage incidents and ideas submitted through ServiceNow to appropriate teams and departments
- Design, develop, and maintain IT training frameworks including training documentation, plan development, and training frequency
- Perform other duties as assigned
Any combination of training, education, and experience that would provide the required knowledge, skills, and abilities may also be considered.
We’ll be a great match if you also have:
- Expertise with project management tools and a track record of effective project planning, scheduling, and resource management.
- Experience leading and managing complex, high-risk projects across IT and enterprise functions, utilizing methodologies like PMBOK and Agile/Scrum to ensure project success aligned with organizational goals.
- Familiarity with the Microsoft technology stack, including Active Directory, Exchange, Office 365, SQL Server, and familiarity with IT service management and tracking via ITIL and ServiceNow.
- Strong risk management knowledge and experience, applying principles and techniques to identify, assess, and mitigate project risks, ensuring continuity and minimizing disruptions.
- Effective communication skills, capable of creating and maintaining comprehensive project documentation, such as project plans, status reports, meeting minutes, and presentations, ensuring accurate and timely project communication.
- Knowledge of quality assurance and control processes, contributing to quality activities to meet established standards and project requirements.
- Skill in translating between technical and business teams, providing clear, concise written and verbal communication to bridge understanding across departments.
- The ability to manage multiple projects simultaneously and balance software and infrastructure workstreams, applying strong organization, time management, and problem-solving skills.
- The ability to contribute to a culture of diversity, equity, inclusion, and belonging.
Salary : $91,575 - $123,626
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