What are the responsibilities and job description for the Back Office Medical Assistant position at Southern California Emergency Medicine?
Description
Seeking a friendly, organized and motivated MA for a fast paced Urgent Care.
*Hourly rate will be based on the level of experience. Urgent Care or back office experience is a plus.
Responsibilities and Duties
Excellent customer service skills are a must.
- Greet patients warmly and kindly on the phone and in person, make them feel welcome.
- Must have good verbal and written communication skills.
- Able to read, understand, and follow oral and written instructions.
- Demonstrate compassion to patients.
- Ability to calm upset patients and resolve their issues.
- Perform other assigned duties or those within the scope of an MA.
- Place patients in exam rooms. Take vital signs and performs all ancillary tests appropriate to skill level.
- Assist and set up providers during examination, treatment, and procedures
- Apply bandages, dressings, and splints as ordered by the medical provider.
- Stock rooms with required supplies
- Keep equipment operating
- Maintain safe, secure, and healthy work environment
- Conduct business in a service-oriented manner that is attentive, cooperative, sensitive, respectful and kind with dealing with patients, visitors, the public and all colleagues
- Operate and maintain all equipment in or pertaining to the clinical areas for daily use, safekeeping, and functionality
- Keep exam rooms between patients and other common areas clean.
Hourly Range: $16-$21
Requirements
Qualifications
MA Certification (Required)
CPR-BLS (Required)
Language
English (Required)
Spanish (Preferred)
Education
High School Diploma or GED (required)
Salary : $16 - $21
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