Service Coordinator

At Southern Electrical, we’re committed to powering homes with safety and reliability—and that starts with our team. Join us and be part of a company that values precision, integrity, and a team-driven approach to making homes safer and more comfortable.

What’s In It for You:

• Competitive Pay: Earn $38,000 - $43,000 annually for your expertise and energy.

• Team Environment: Thrive in a family-like crew that recognizes hard work and team spirit.

• Career Growth: Grow your role while helping drive top-tier service across every job we touch.

• Fast-Paced Workdays: Stay sharp in a dynamic environment where no two days look the same.

Why You’ll Love It Here:

• You won’t just take a job—you’ll build a career.

• We emphasize innovation, collaboration, and celebrating wins.

• Your voice matters. Your growth is supported. Your work is valued.

Your New Role:

As a Service Coordinator, you're the central force that keeps our operations running smoothly. You’ll be handling critical service logistics, field tech coordination, and customer experience. This role is based in Leesburg, VA.

• Customer Communication: Be the first point of contact—answering calls and helping customers with professionalism and empathy.

• Scheduling Mastery: Manage and coordinate service calls, ensuring timely and efficient technician dispatch.

• Tech Support Coordination: Collaborate with field technicians to ensure jobs are properly staffed and equipped.

• Emergency Response: Tackle urgent requests with speed and composure—making the right calls under pressure.

• Ticket Management: Log, track, and close out service tickets with accuracy and attention to detail.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 
  Experience in scheduling, dispatch, or coordination roles (preferred)

• Required: Proficiency with Microsoft Excel

• Preferred: Familiarity with NetSuite and Jobber

• Strong multitasking skills and the ability to prioritize under pressure

• Excellent written and verbal communication

• Calm, resourceful, and effective during fast-paced or emergency situations

• Comfortable with ticketing systems and general administrative software

Southern Electrical Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red