What are the responsibilities and job description for the Mortgage Systems Administrator position at Southern First Bank?
Essential Responsibilities:
Essential Skills, Education and Experience:
WORK CONDITIONS
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
- Administer and support the Encompass loan origination system, ensuring system stability, availability, and performance
- Collaborate with cross-functional teams (ex. IT, compliance, operations, and lending teams) to implement, maintain and upgrade mortgage related systems and workflows
- Troubleshoot and resolve technical issues within Encompass and related mortgage applications, providing user support and escalating issues when necessary
- Conduct system monitoring, data integrity checks, and performance tuning for Encompass and other related applications
- Manage new software integrations with third-party tools and services
- Create and maintain system documentation, including user guides, training materials, and troubleshooting procedures
- Ensure compliance with regulatory standards, ensuring the system configurations meet the required industry regulations and company policies
Essential Skills, Education and Experience:
- Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent work experience)
- Minimum of 3-5 years of experience in mortgage systems administration, specifically with Encompass
- Strong knowledge of mortgage lending processes, including loan origination, processing, underwriting and closing.
- Proficient in Encompass functionality, including setup, configuration, workflows, and customizations
- Hands-on experience with system integrations, databases, and APIs related to mortgage systems.
- Ability to work in a fast-pacedenvironment and manage multiple tasks simultaneously.
- Familiarity with mortgage compliance regulations (TRID, RESPA, ECOA, etc.) and their impact on system configurations.
WORK CONDITIONS
- This position must be able to sit for long periods of time as the position involves the majority of time spent at a computer.
- The working conditions are almost exclusively inside.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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