What are the responsibilities and job description for the Administrative/Design Assistant position at Southern Maryland Kitchen, Bath, Floors & Design?
Overview
We are seeking a detail-oriented and enthusiastic Admin/Design Assistant to support our design team and front office. This entry-level position is perfect for someone who is organized, creative, and excited to learn the ins and outs of kitchen and bath remodeling and looking to grow within the company.
Responsibilities
Administrative Support
- Greet walk-in clients and answer incoming phone calls with professionalism and warmth
- Schedule and confirm appointments for designers and project managers
- Organize and maintain project files, material samples, and documentation
- Assist with general office upkeep and showroom presentation
Lead Follow-Up & Client Communication
- Contact new leads from website forms, phone inquiries, and showroom visits
- Conduct initial lead qualification and schedule Zoom consultations
- Follow up on open proposals and assist with periodic client check-ins
- Maintain accurate lead and client records using CRM software
Design Assistance
- Assist designers in preparing material boards and design presentations
- Order and track samples from vendors
- Take showroom measurements and help organize design selections
- Occasionally accompany designers to client consultations or home visits (local travel required)
Marketing & Social Media Support
- Help organize project photos and prepare content for social media platforms
- Support in-store events, client promotions, or seasonal marketing efforts
Requirements
- High school diploma or equivalent required; some college or design coursework preferred
- Strong communication and customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Highly organized with attention to detail
- Interest in interior design or remodeling industry
- Willingness to learn and grow within the company
If you are an enthusiastic individual with a passion for administrative work and customer service, we encourage you to apply for this opportunity to contribute to our team's success!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $15