What are the responsibilities and job description for the Service Advisor Motorcycle ATV Powersports position at Southern Mountain Adventures LLC?
There are some great perks when you join the Mountain Team:
Fun Work environment
Casual Atmosphere
Health Insurance including Dental and Vision
Wellness Program
Matching 401K
Paid Time Off
Financial Peace University
Generous discounts on purchases
Vehicle purchase program
Company paid life insurance
Company paid Short term and long term disability insurance
Team member recognition
PURPOSE OF THE POSITION: Service Advisors are the sales force of the Service department. They handle all customer transactions from start to finish while striving to achieve department and personal goals while providing excellent customer service.
What Winning Looks Like:
Stretching yourself every month to achieve better results
Stepping over several “Nos” to find your next “Yes”
Setting yourself and other team members up for success through strong communication
Driving our mission forward with everything you’ve got, every day
Leading from your seat
Skills Needed to Win:
People smarts
No call reluctance
A love of details
Energized by interacting with new people
Driven by goals
Coachable, competitive and adaptable
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills to include the ability to read, analyze, and interpret documents. Ability to make effective and persuasive speeches and presentations to clients.
Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions.
Regular Attendance during store hours is required to handle customer transactions, communicate and assist technicians.
Regular Attendance is required during store hours to process sales, greet customers, assist in merchandising and maintain the department.
Education Requirements 2 years related experience and/or training.
Written Communication to include basic computer knowledge i.e. typing and the use of scheduling systems
PHYSICAL REQUIREMENTS:
Frequent standing, walking and sitting.
Continuous oral communication.
Continuous hearing at a conversational level.
Frequent telephone and computer usage.
Working under deadlines.
Occasional lifting of up to 50 lbs.
Frequent pushing of up to 100 lbs.
WORK ENVIRONMENT:
Occasional exposure to changes in temperature and humidity.
Frequent working with and around others.
Occasional work around mechanical parts.
Occasional exposure to hazardous chemicals.
Occasional work around moving objects, (including dogs and other service animals).
Noise level is low to high.
EEO
