What are the responsibilities and job description for the Service Advisor Motorcycle ATV Powersports position at Southern Mountain Adventures LLC?
There are some great perks when you join the Mountain Team:
- Fun Work environment
- Casual Atmosphere
- Health Insurance including Dental and Vision
- Wellness Program
- Matching 401K
- Paid Time Off
- Financial Peace University
- Generous discounts on purchases
- Vehicle purchase program
- Company paid life insurance
- Company paid Short term and long term disability insurance
Team member recognition
PURPOSE OF THE POSITION: Service Advisors are the sales force of the Service department. They handle all customer transactions from start to finish while striving to achieve department and personal goals while providing excellent customer service.
What Winning Looks Like:
- Stretching yourself every month to achieve better results
- Stepping over several “Nos” to find your next “Yes”
- Setting yourself and other team members up for success through strong communication
- Driving our mission forward with everything you’ve got, every day
- Leading from your seat
Skills Needed to Win:
- People smarts
- No call reluctance
- A love of details
- Energized by interacting with new people
- Driven by goals
- Coachable, competitive and adaptable
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Language Skills to include the ability to read, analyze, and interpret documents. Ability to make effective and persuasive speeches and presentations to clients.
- Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions.
- Regular Attendance during store hours is required to handle customer transactions, communicate and assist technicians.
- Regular Attendance is required during store hours to process sales, greet customers, assist in merchandising and maintain the department.
- Education Requirements 2 years related experience and/or training.
- Written Communication to include basic computer knowledge i.e. typing and the use of scheduling systems
PHYSICAL REQUIREMENTS:
- Frequent standing, walking and sitting.
- Continuous oral communication.
- Continuous hearing at a conversational level.
- Frequent telephone and computer usage.
- Working under deadlines.
- Occasional lifting of up to 50 lbs.
- Frequent pushing of up to 100 lbs.
WORK ENVIRONMENT:
- Occasional exposure to changes in temperature and humidity.
- Frequent working with and around others.
- Occasional work around mechanical parts.
- Occasional exposure to hazardous chemicals.
- Occasional work around moving objects, (including dogs and other service animals).
- Noise level is low to high.