What are the responsibilities and job description for the Vendor Support Associate position at Southern Siding Company?
JOB TITLE
Vendor Support Associate
REPORTS TO:
Vendor Management & AP Manager
LOCATION
Jackson, GA
JOB DESCRIPTION
Essential Duties & Responsibilities:
The Vendor Support Associate is responsible for overseeing the lifecycle from purchase order (PO) creation to invoice (Bill) processing. This role plays a critical part in ensuring the accuracy, compliance, and efficiency of procurement and payment operations. The associate will work closely with our Field Service Team, Accounting Team, and External Vendors to resolve discrepancies, validate transactions, and maintain data integrity throughout the P2P process.
Position Responsibilities:
- Review and validate vendor invoices against POs and goods receipts (3-way or 2-way match).
- Monitor vendor adherence to contracted pricing and service terms.
- Investigate and resolve P2P-related issues, including unmatched POs, invoice discrepancies, and duplicate payments.
- Collaborate with field and project teams to ensure accurate vendor billing results.
- Maintain accurate records of vendor credits; support audits and account reconciliations.
- Assist with vendor onboarding and master data management as required.
- Perform daily configuration and import of raw vendor data into the financial system.
- Support month-end close activities and financial audits related to P2P.
- Identify process improvement or automation opportunities; support system upgrades or implementations.
REQUIRED SKILLS
Position Requirements:
- 1–3 years of experience in a Procure-to-Pay or Accounts Payable role
- Solid understanding of P2P processes, including POs, invoicing, and payments
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Excel and experience with ERP systems
- Effective communication and critical thinking/problem-solving skills
- Experience working in shared services or high-volume invoice processing environments